Need help, wanting to use account panel change pw but failed

Discussion in 'Closed' started by Chouhow, Sep 25, 2020.

  1. Chouhow
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    Chouhow Member

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    Hello, there
    I was trying to use account panel to change my password in game, but I didn't receive any letter in my mail box.
    Anyone can help me solve this problem?
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    The email address entered is case sensitive
    Do check the junk/spam mailbox too

    If you are still unable to receive the email, you probably need to request a manual request via this link
    https://royals.ms/forum/threads/lost-email-or-username.154999/
     

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