Closed Blocked from connection

All Your Character Names:Cafys, SvgStb
Last thing you did:I moved from Aquarium to Herb Town, opened/closed storage keeper and quit game.
Why do you think you got banned?:No idea.
Ban message when attempting to log in:This is an ID that has been deleted or blocked from connection.Please check again.
What GM banned you (optional):

 

Hello Have you tried restarting your router and modem to see if it solves the issue that you're facing?

 

Thank you for your quick reply.
I tried restarting my router, however it not solved yet.

 

Do you own any other characters?

 

I own only two characters named Cafys and SvgStb.

 

Do you know a character with the IGN of LukyLikeStar?

 

Yes, I know.I phay with him.

 

Could you be more specific, please?

 

What should I explain more specific?

 

Your relationship to LukyLikeStar. You said you play with him, but that could mean several things, so I just need to know how he relates to you. Sorry if I wasn't more specific, myself

 

He is my friend.

 

Do you live in the same household or share a connection in any way?

 

Yes, we share a connection when we play Maple Royals.

 

Okay, your account is not banned, but due to the actions of your friend, your IP has been banned. If you would like to continue playing, you will have to find another connection to play on. I apologize for the inconvenience.

 

Thank you for your support and giving me the opportunity to continue praying!
I'm gonna beat LukyLikeStar!Thanks!!
(I'm sorry.I don't know how to close thread.If you okay you close thread, please.)