Closed Chargeback ban.

Discussion in 'Ban Appeal' started by evan830226, Oct 23, 2020.

  1. evan830226
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    evan830226 Active Member

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    Last thing you did: AFK inside fm
    Why do you think you got banned?: banned due to Paypal chargeback
    Ban message when attempting to log in: "This is an ID that has been deleted or blocked from connection"

    I made a donation on 22/10/2020 and I was surprised that I have not receieved donor point so I decided to go to bed
    I woke up the next day for an unknown reason.. I was banned it shocked me, tried to figure out what I have done wrong I came into conclusion that my account was banned due to possible chargeback issue
    I checked my phone messages the money was not deducted from my bank account (paypal). so I assumed that it has been the reason of the ban.
    My bank refused the transaction for an unknown reason, I'd like to pay and play again ,

    Looking forward to any GM reply.
     
    Last edited: Oct 25, 2020
  2. Sen
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    Sen Donator

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    @Matt for your attention
     
  3. Matt
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    Matt Administrator

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    Hi, it looks like you made a donation for 69 RP which was then had the payment reversed, you currently have 63 RP on your account. Did you spend some of the RP that was gained from this transaction? If so we would require you to make another payment so that we are able to deduct the full amount of 69 RP for the failed transaction and then unban your account.
     
  4. evan830226
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    evan830226 Active Member

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    @Matt so i need to reorder the payment of the £30.00 = 69 RP
    and then my account will be unbanned?
     
    Last edited: Oct 25, 2020
  5. evan830226
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    evan830226 Active Member

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    Last edited: Oct 25, 2020
  6. Matt
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    Matt Administrator

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    If you make another payment of £30.00 for 69 RP, I will then remove 69 RP from your account, leaving the remaining 63 RP from your previous payment which was reversed.

    For your brother he needs to make a thread about this issue himself too. But likely will need to do the same and make the payment again.
     
  7. evan830226
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    evan830226 Active Member

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    @Matt paid for 69 RP please check
     
  8. Matt
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    Matt Administrator

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    I've removed the 69RP and unbanned your account. Thank you.
     
  9. evan830226
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    evan830226 Active Member

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    thread can deleted thx
     
    Last edited: Oct 25, 2020

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