Closed Ban Appeal

All Your Character Names: Hero Young
Last thing you did: just online do nothing
Why do you think you got banned?: maybe i moved to another country
Ban message when attempting to log in: this is a accound deleted etc....
What GM banned you (optional): IDK

I went to Beijing for depression treatment and watched some people play in the Internet cafe. Just next one to play together. Then I can't log in on the computer when I go home. I have been playing this account for many years, and I have not used scripts or voted randomly. I was charged some rp under the advice of others and changed my hairstyle.there are still 5rp charge not into my account.

 

Is there anyone can reply me?

 

Hi, is your IGN HeroYoung, without the space?

 

Yes,with space. Name:Hero Young

 

Your account has been banned due to a PayPal chargeback. Kindly be patient while we get an admin to assist you with it.

 

i main no,My IGN is Hero Young(with space)

 

It is not possible for an IGN to have a space in between. Do you own any other accounts or characters?

 

Sorry,My mistake my IGN is HeroYoung,I Confuse it with my other social applicationnike name..

yesterday,I used my creditcard to charge 20 rp,and then i charge 5rp.to change my hairstyle.

 

so it is the charge problem?

 

This is the ScreenShot of msg of the Bank.

 

OK,I just want to prove i used authority charge channel to get RP,and i already paid.

 

Yes, it seems that there was an issue with a PayPal chargeback. Don't worry, I've already forwarded this to an admin for further assistance.

Please be patient and wait for him to attend to this.

 

OK

 

Sorry, I just went back and looked at my paypal account. I don't know why I automatically refunded £5. I am willing to return the refund amount. I am really sorry that it will affect you.

 

You should be fine as long as we can make sure the transaction can be completed properly. Just remain patient so Matt has time to check it out.

 

Still waiting.....

 

Hi Matt,I already paid £20 for 44RP,now you can remove the 10RP from my account.

 

Hi Matt,Maybe you are busy now,sorry to bother.I already paid £20 GBP for 44RP to my account,so you can remove the 10RP now.