Closed Ban Appeal

Discussion in 'Ban Appeal' started by HeroYoung4931, Nov 26, 2020.

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  1. HeroYoung4931
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    HeroYoung4931 Member

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    All Your Character Names: Hero Young
    Last thing you did: just online do nothing
    Why do you think you got banned?: maybe i moved to another country
    Ban message when attempting to log in: this is a accound deleted etc....
    What GM banned you (optional): IDK

    I went to Beijing for depression treatment and watched some people play in the Internet cafe. Just next one to play together. Then I can't log in on the computer when I go home. I have been playing this account for many years, and I have not used scripts or voted randomly. I was charged some rp under the advice of others and changed my hairstyle.there are still 5rp charge not into my account.
     
    HeroYoung4931, Nov 26, 2020
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  2. HeroYoung4931
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    HeroYoung4931 Member

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    Is there anyone can reply me?
     
    HeroYoung4931, Nov 26, 2020
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  3. Chee
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    Chee Donator

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    Hi, is your IGN HeroYoung, without the space?
     
    Chee, Nov 26, 2020
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  4. HeroYoung4931
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    HeroYoung4931 Member

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    Yes,with space. Name:Hero Young
     
    HeroYoung4931, Nov 26, 2020
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  5. Chee
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    Your account has been banned due to a PayPal chargeback. Kindly be patient while we get an admin to assist you with it.
     
    Chee, Nov 26, 2020
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  6. HeroYoung4931
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    HeroYoung4931 Member

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    i main no,My IGN is Hero Young(with space)
     
    HeroYoung4931, Nov 26, 2020
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  7. Chee
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    It is not possible for an IGN to have a space in between. Do you own any other accounts or characters?
     
    Chee, Nov 26, 2020
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  8. HeroYoung4931
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    HeroYoung4931 Member

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    Sorry,My mistake my IGN is HeroYoung,I Confuse it with my other social applicationnike name..

    yesterday,I used my creditcard to charge 20 rp,and then i charge 5rp.to change my hairstyle.
     
    HeroYoung4931, Nov 26, 2020
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  9. HeroYoung4931
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    HeroYoung4931 Member

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    so it is the charge problem?
     
    HeroYoung4931, Nov 26, 2020
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  10. HeroYoung4931
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    HeroYoung4931 Member

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    This is the ScreenShot of msg of the Bank.
    [​IMG]
     
    HeroYoung4931, Nov 26, 2020
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  11. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Due to account security and privacy concerns, please kindly do not reveal any receipts with transaction ID openly
    基於賬號安全與隱私的問題，還請你勿公開任何有交易 ID 的賬單
     
    Dave Deviluke, Nov 26, 2020
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  12. HeroYoung4931
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    HeroYoung4931 Member

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    OK,I just want to prove i used authority charge channel to get RP,and i already paid.
     
    HeroYoung4931, Nov 26, 2020
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  13. Chee
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    Yes, it seems that there was an issue with a PayPal chargeback. Don't worry, I've already forwarded this to an admin for further assistance.

    Please be patient and wait for him to attend to this.
     
    Chee, Nov 26, 2020
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  14. HeroYoung4931
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    HeroYoung4931 Member

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    OK
     
    HeroYoung4931, Nov 26, 2020
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  15. HeroYoung4931
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    HeroYoung4931 Member

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    Sorry, I just went back and looked at my paypal account. I don't know why I automatically refunded £5. I am willing to return the refund amount. I am really sorry that it will affect you.
     
    HeroYoung4931, Nov 27, 2020
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  16. PaddysPub
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    PaddysPub Donator

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    You should be fine as long as we can make sure the transaction can be completed properly. Just remain patient so Matt has time to check it out.
     
    PaddysPub, Nov 27, 2020
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  17. HeroYoung4931
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    HeroYoung4931 Member

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    Still waiting.....
     
    HeroYoung4931, Nov 28, 2020
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  18. Matt
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    Matt Administrator

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    Because you have already used some of the RP from the £5 GBP transaction that was refunded to you. You will need to make another payment for £5 GBP for 10RP, and then I will remove the 10 RP from the account and then unban the account. Please let me know when you have made the new payment of £5 GBP for 10RP.
     
    Matt, Nov 29, 2020
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  19. HeroYoung4931
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    HeroYoung4931 Member

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    Hi Matt,I already paid £20 for 44RP,now you can remove the 10RP from my account.
     
    HeroYoung4931, Nov 29, 2020
    #19
  20. HeroYoung4931
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    HeroYoung4931 Member

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    Hi Matt,Maybe you are busy now,sorry to bother.I already paid £20 GBP for 44RP to my account,so you can remove the 10RP now.
     
    HeroYoung4931, Nov 30, 2020
    #20
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