Part 1: https://royals.ms/forum/threads/black-dragon-pet-bugged.176255/#post-1049907 Previous thread was closed and comment locked due to unknown reason, so i here created for new thread since the issue still not solved yet. Similar thread: https://royals.ms/forum/threads/dragon-pet-cash-shop-bug.170023/ (special thanks to Johnny) IGN: UncleRogerz Problem: Request for refund NX (please check calculation below) and provide enough evolution rocks until i get black dragon back Details: According to part 1 thread, I got reimbursed 52,500NX for my black dragon loss. After that i using this 52,500NX fund tried to rebuild a another black dragon, and i realized the probability to get black dragon is extremely low, the amount of reimbursed NX is much far than enough. During that time, I bought 10 amount of rocks at the begin, after failed to get black dragon again and again and again.... until reached 60 rocks still failed, eventually I gave up at the end. The amount of NX spent: - Dragon Pet = 12k NX - Dragon Marble premium pet food = 15k NX (bundle 10k nx + 1k nx each x 5) - Approximate 60 evolution rocks = 330k NX (rock cost 5.5k nx each) *you can track back my cash shop purchase history if possible Total = 357k NX Deduct Reimbursed NX = 52,500 NX Net Loss = 304,500 NX <= (the amount that I would like to request for refund)
Sorry for the late reply I will forward your situation to the Admins again for confirmation and see if they are able to refund all of the NX you used so far
The Admins will take some time before replying to your case Rest assured that your case isn't being neglected
Updated your dragon to a black one and reimbursed your NX. Please confirm your methods of reobtaining the dragon with us beforehand if any such issue arises again.
