Based on these results, the lag seems to be caused by latency of 300~500 at the Best, Avg and Worst columns I will check in with the Dev to see if there's anything that can be done to improve that
Has this ever happened before to any region? lagging caused neither by player or royal's end. if so, what are the interim solutions? because we are seriously suffering in the midst of uncertainty on what can we do right now. risking deaths / dc in boss runs
Yea it can happen when the major network cables are damaged Can't really offer any solutions as the only way to route to another network is by using VPN
Based on these results, the lag is probably caused by the latency of 300~500 as per the Best, Avg and Worst I am not too sure about how latency works, so I will confirm with a Dev whether it's possible to improve it
Is there an ETA of how long do we need to "wait it out"? Cause it really hinders our progress to go bossing/lvl-ing and not to mention valentine's event is going on :/
It depends how long the affected France server need time to fix, Royals are unable to give estimations on their behalf
Have checked with Dev, can't really do anything about the high latency other than using a VPN to get onto a potential, better route Can only hope the issue will resolve by itself as time passes
Singapore, myrepublic Lag starts from noon (GMT +8). Game runs smoothly only in the morning. Been happening every day since a week ago?
Havent log in a long time, the lag is OMFG,im using time fibre optic network 500mbps~ steam games /genshin impact / youtube / run smoothly.
Hi, i'm one of the player from Malaysia. Also experiencing lag issue in game since yesterday. Below image is for your reference, hopefully can get a best solution on this issue soon.
Looks like everyone, including me, is consistently facing this issue. @Dave Deviluke , is there really nothing Royals can do at all? God knows when the French will fix their stuff... 1 year? 2 years....? Is there a way to choose a different pipe for Malaysian IPs to connect to the game?
Unfortunately, Royals do not have that much power to fix a data center lol Regarding the choosing of pipeline, it's only possible with a VPN https://royals.ms/forum/threads/do-not-use-public-vpn-services-for-mapleroyals.73925/ I have also just done a test about 30 minutes ago, and the connection is working fine for me (SG)
Can only advise the same thing of waiting for the lag to improve, as the lag was probably caused by data loss occurred at 10th and 11th hop of 20+% data loss
I am also facing this issue, from malaysia as well, using Unifi. Lag will start to occur around 7.30 - 8.00 pm local time, until 12.30 am the next day. Using skills, mounting/demounting my battleship is a constant pain.
+2 here, me and my friend were playing, both on unifi, maple royals network lag like shyt, was fine on youtube or even fb videos loads instantly. I started played weeks ago and that time the ping is around 200+ms, which is acceptable since server at the east, but recently the ping is so unstable and I keep get disconnected (kick to login page / maple crashing and popup network error message) from time to time, worst case was every 1~2 minute the mobs stops moving (animating but not moving) then disconnected from server.
exactly !!! 12.30am+ onwards will slowly becomes better. could it be server background processes like a backup or anything ? edit: malaysia time is utc+8, so maybe day time during weekday have extra background processes running in the server that hook up the network? just guessing randomly lol
