Closed Cannot get past character selection screen - MAC ban on account.

Discussion in 'Closed' started by Bottomnotch, Mar 7, 2021.

  1. Bottomnotch
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    Bottomnotch Active Member

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    Issue: Cannot get past character selection screen - MAC ban on account.
    Character Name: Bottomnotch
    Additional Information:

    I can get to the character selection screen, however after selecting the character, entering my pic, the client closes and a messagebox appears saying "You have been disconnected from the login server. Please try again later."

    I haven't played in a while, downloaded the new 1024x768 client, and didn't appear to have any installation issues.
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Do you have any VPNs installed on your PC?
     
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  3. Bottomnotch
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    Bottomnotch Active Member

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    Can't believe I didn't check that. I do have Wiregaurd installed to connect to my work, I thought by having it configured as a split tunnel (Only traffic directed at the VPN gets sent there, everything else should go directly to the internet)
    If I disable the VPN connection then I'm able to connect to MapleRoyals just fine. Thanks for your help!
     
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Glad your issue is resolved

    The VPN probably blocked Royals port as it's meant for work

    Faced same issue with my work VPN as well
     

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