Closed ban appeal

Discussion in 'Ban Appeal' started by kaySimon, Mar 21, 2021.

  1. kaySimon
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    kaySimon Active Member

    ALL Your Character Names: heyQT, Iegend, maybe Godiy
    Last thing you did: not sure, I haven't played this account at all
    Why do you think you got banned? Hack attempt on this account
    Ban message when attempting to log in: This account is blocked from logging in due to too many invalid PIN authentication attempts.
     
  2. Dasha
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    Dasha Donator

    Hey there, Have you listed all your IGNs?
     
  3. kaySimon
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    kaySimon Active Member

    I think kaySimon might also be an IGN, but I believe I deleted a few characters last year.
     
  4. Dasha
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    Dasha Donator

    The IGNs listed are not banned, Please restart your router and reset your PIC/PIN code using the control panel.
     
  5. kaySimon
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    kaySimon Active Member

    I've tried to reset my info in the control panel, but it won't let me. It says my username and password are an unknown combination. Do I need to confirm all of my login info?
     
  6. kaySimon
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    kaySimon Active Member

    I don't think my email is verified and I'm not sure which email I created the account with, but I clicked on lost password and checked various emails for the "change password verification" email to no avail
     
  7. Dasha
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    Dasha Donator

    The email entered is case sensitive and some browsers will auto-capitalize the 1st letter of the email address, Make sure to try that as well as checking your spam folder.

    If all this fails, Please recover your email address following the instructions of this thread!
     

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