Solved [Solution Given] I am having troubles launching the game.

Discussion in 'Closed' started by Cyno, Apr 14, 2021.

  1. Cyno
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    Cyno Member

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    I have followed every step it seems from the trouble shooting guide but I always get the same error.
    C:\Program Files (x86)\MapleRoyals1024x768\MapleRoyals.exe
    Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.
    I have enabled all of the permissions within the security section in both the launcher and the folder itself. I have also added exceptions within windows defender. I actually got the game to launch this morning and leveled a magician up to lvl 20. After exiting the game and trying to relaunch I was met with this error again. I need help please.
     
  2. Cyno
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    Cyno Member

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    I have fixed my issue it seems. I used to have webroot on my computer and there seemed to be lingering files on my laptop. As soon as I deleted those the problem went away.
     
  3. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    It's a weird thing that only WebRoot will have

    It will still remove Royals files despite adding exclusions or being inactive
    Seems kinda invasive as an anti-virus
     

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