Closed hacked and lost my equipments

Discussion in 'Closed' started by itsjusteemo, Mar 3, 2021.

  1. itsjusteemo
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    itsjusteemo Member

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    IGN: Lightstick
    Problem: All my prized equipments are missing, is there any way i can get back the eqps that were hacked/stolen
    Details:
    Account was temporarily banned on 2021-02-09 to prevent malicious users from further accessing your account
    I did the necessary steps and got was able to log in my account through another thread in ban appeal
    Once i got in i found that all my equips are missing.. they are my prized possessions and took really long for me to get all of them T_T
    Missing my weapon, shield, gloves, cape, shoe, goggles, earrings, rings, apples, stoppers and many more.. i cant remember what else was in my inventory or equipment but basically everything is gone... my gosh!!!
     
  2. Becca
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    Becca GM

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    I'm sorry this happened to you :(

    Could you recall when you recently logged back in and noticed several of your items were missing? And if you're able to, could you also recall approximately what year and month you can remember still owning those items?

    The information will be extremely helpful for the Admins so they can work on figuring out when it happened :)
     
  3. itsjusteemo
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    itsjusteemo Member

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    HI GM,
    I have not been online for months now due to work.
    I cant really recall when I was last online but it should be somewhere in the 4th quarter of 2020
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    If possible, please provide a more exact time range such as Sep 2020, else the investigations could take ages
     
  5. itsjusteemo
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    i cant recall which month but its likely Oct2020
     
    Last edited: Mar 4, 2021
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  7. itsjusteemo
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    itsjusteemo Member

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    Hi Gm,
    Any updates on the investigation?
    its been 2 weeks ^_^'
     
  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Investigation takes time as many players are affected
     
  9. itsjusteemo
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    HI GM~
    any updates on the progress?
     
  10. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  11. itsjusteemo
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    itsjusteemo Member

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    HI GM~
    any updates on the progress?
     
  12. itsjusteemo
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    itsjusteemo Member

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    HI GM~
    any updates on the progress? its been 3months
     
  13. Dave Deviluke
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  14. Dave Deviluke
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    Hello, unfortunately we cannot take responsibility for issues related to a player's personal account security and cannot assist with recovering your stolen items. I'm really sorry that we can't do any more for you in this situation.
     

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