Closed Spouse chat not working for partner after character name change

Discussion in 'Closed' started by Vaae, May 4, 2021.

  1. Vaae
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    Vaae Member

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    IGN: Vaexys
    Problem: Partner is unable to use "To Spouse" chat function
    Details: I had a character name changed recently. My character's name changed from Powdodo to Vaexys. My Partner's character is Leyvia and they cannot use "To Spouse" chat. I suspect this is because her wedding ring still says she's married to Powdodo.
     
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  2. LimeOnyx
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    LimeOnyx Donator

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    Haha, this issue happened with me and my spouse about a year ago. You will also see the ring you have say that you're married to the old IGN.

    We "fixed" this by remarrying because our thread went unanswered for a few days and we wanted spouse chat back, and ultimately were able to afford another wedding ticket. I don't think this issue would be fixed outside of a server check (if it was queued to be fixed), and I don't know when another SC is coming. Anniversary event is coming soon, but not sure if that'll be a patch or server check.

    All the best.

    EDIT: You can search "spouse" in the forums and see this issue widespread and unaddressed. This is clearly not a priority with the admins, and seems remarrying is your responsibility after name changes.
     
    Last edited: May 4, 2021
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  3. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Have forwarded your info to the Admins for investigation
     
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  4. Matt
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    Matt Administrator

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    Issue should be resolved, sorry for the wait.
     

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