Closed Missing Items

Discussion in 'Closed' started by AHeth, May 3, 2021.

  1. AHeth
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    AHeth Member

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    IGN: AbsoluteNoob

    Problem: I've recently returned to playing after a several month break and have found many items to be missing from my account.

    Details: Missing items and stats I remember are as follows

    1. Several low att blackfist cloaks
    2. Stormcaster Gloves
    3. low att facestompers
    4. 4 Str Spectrum Goggles
    5. Silver Deputy Star
    6. Scrolled Bathrobes
    7. An assortment of scrolls and other random items.
    8. APR and NX
    9. Probably other things I no longer remember

    Please inform me as to the steps that should be taken, thank you. :)
     
    AHeth, May 3, 2021
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Please provide the following details

    Last known date of holding the items:
    Date of noticing the items went missing:

    If possible, please provide the above mentioned item stats as well
     
    Dave Deviluke, May 4, 2021
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  3. AHeth
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    AHeth Member

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    I believe the last time I was logged in and in possession of the items was some time in December 2020.

    I noticed the items went missing on May 3, 2021.

    I don't remember the exact stats of the items, only the information provided above.

    Thanks
     
    AHeth, May 5, 2021
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Have forwarded your info to the Admins for confirmation

    Meanwhile, please update your password, PIC and PIN and ensure you do not use them for any other online services such as other private servers
     
    Dave Deviluke, May 5, 2021
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  5. AHeth
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    AHeth Member

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    Hello Dave,

    Have the admins followed up with any additional information?
     
    AHeth, May 9, 2021
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Won't be that soon since logs of months need to be dug through
     
    Dave Deviluke, May 9, 2021
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  7. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Hello, unfortunately we cannot take responsibility for issues related to a player's personal account security and cannot assist with recovering your stolen items. I'm really sorry that we can't do any more for you in this situation.
     
    Dave Deviluke, Aug 23, 2021
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