Closed MY 32 TMA EARRINGS DISAPPEARED FROM MY INVENTORY

Discussion in 'Closed' started by nanaa, Jun 15, 2021.

  1. nanaa
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    nanaa Active Member

    I was leeching my mules on 06/14/21 around 1-4pm pst time. I was trading my mules the int gears back and forth. then after my char level and i was trading it to my other mule i noticed that my 32tma earrings were gone. it wasnt in my inventory or on any of my chars. so i think it just disappeared outta no where. Helppp ;c !!
     
    Donn1e and JTee like this.
  2. Joong
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    Joong Developer

    Moved to Character Issues
     
  3. Dave Deviluke
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    Dave Deviluke Forum Moderator

    Would require the IGN(s) of the involved characters so that I may forward to the Admins for investigation

    Please also provide the exact details of the said earrings

    Name of earring:
    INT of earring:
    MA of earring:
     
  4. nanaa
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    nanaa Active Member

    IGNs - Osmanthus & DaisyBuns
    Name of earrings - Single Earrings
    INT of earrings - 13
    MA of earrings -19
     
  5. Dave Deviluke
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    Dave Deviluke Forum Moderator

    Have forwarded your situation to the Admins for confirmation

    Note: in the situation if the INT earring was accidentally dropped or sold, no refunds or rollbacks will be provided
     
  6. nanaa
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    nanaa Active Member

    thanks :3
     
    CreamGoddess likes this.
  7. Matt
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    Matt Administrator

    We are not aware of any issues regarding non-cash items disappearing. The item must have disappeared by either; being destroyed through scrolling, being dropped, being traded, being sold to an NPC, or being sold through a merchant. We do not log every single action, therefore unfortunately we cannot tell you which one of those methods caused the loss of the item. We won't be able to refund you for the loss of the item.
     

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