Solved [Solution Given] VPN connection issue

Discussion in 'Closed' started by kyoko3102, Jul 2, 2021.

  1. kyoko3102
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    kyoko3102 Well-Known Member

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    About 4 months ago I have been using Express VPN to avoid regional disconnection and laginess without encountering any issue. However today I found I couldnt login when using ExpressVPN anymore. I dc instantly after choosing character. Has anything change in the settings ? Can the server owner give some input ?

    Error message : You have been disconnected from the login server.
     
    kyoko3102, Jul 2, 2021
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    If ExpressVPN added a fake MAC address, you won't be able to login anymore

    Are you able to login if disabled the VPN process?
     
    Dave Deviluke, Jul 2, 2021
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  3. kyoko3102
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    kyoko3102 Well-Known Member

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    Hi yes I can login without VPN but with massive lags and frequent dc
     
    kyoko3102, Jul 2, 2021
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    You may wish to contact ExpressVPN on whether their recent updates added an invalid MAC address
    And if there are any ways to disable that
     
    Dave Deviluke, Jul 2, 2021
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  5. kyoko3102
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    kyoko3102 Well-Known Member

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    VPN only mask IP and is unable to alter MAC address < or so i have been told by their technical support. IS anyone else having the same issue ? I need to connect through VPN when i play from campus
     
    kyoko3102, Jul 3, 2021
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Some VPNs actually do alter the MAC address, which Staff is aware of
    Example: https://royals.ms/forum/threads/possible-ban-appeal.192100/#post-1131917

    Has ExpressVPN confirmed that they do not alter the MAC address in any way?
     
    Dave Deviluke, Jul 3, 2021
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  7. kyoko3102
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    kyoko3102 Well-Known Member

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    kyoko3102, Jul 3, 2021
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