Closed Missing a lot of NX

Discussion in 'Closed' started by AvitayG, Jul 15, 2021.

  1. AvitayG
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    AvitayG Well-Known Member

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    Hi,

    IGN: TaQibo

    Problem: Voted but didn't get NX

    Details: I've been voting for almost a year with my account but haven't actually played the game due to lack of time (Working full time & being a student), yesterday I decided to play a bit and when I logged in I saw that somehow I only have 65k of NX, which can't be true. Every time I vote I wait for the green "You have voted successfully" to make sure the vote went through.

    Thanks,

    Avitay
     
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Please provide an estimation of the NX amount you should have so that I am forward your situation to the Admins for confirmation
     
  3. AvitayG
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    AvitayG Well-Known Member

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    Hi,

    well this is going to be a really rough estimation: I checked when was the last time I've played and it was around April 2020, since then I am voting a couple of times each week (I was voting all this time because I knew I would start playing MapleRoyals again), if I'd have to guess then 3.5 times a week is probably the average.
    Since the end of April 2020 and until now - 63 weeks have passed.
    63 weeks X 3.5 votings per week ~ 220 votings.
    220 voting X 8k NX per vote = 1.76m NX

    Adding this to my current 65k NX = 1.825m NX
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Have forwarded your estimation to the Admins for confirmation

    They will update here once verified
    As the logs investigation may need to be conducted from now till Apr 2020, it probably will take some time
     
  5. AvitayG
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    AvitayG Well-Known Member

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    I see, thanks.

    Do you think it's going to take more than 2 weeks?
     
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  7. AvitayG
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    AvitayG Well-Known Member

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    Hi,

    Unfortunately the admins haven't updated me yet... could you please inform them once again?
     
  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    As mentioned previously, some time is required for the investigation
     
  9. Matt
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    Matt Administrator

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    There's only 21 vote records for this account since April 2020, so a total of 168k NX should have been obtained during this time, nowhere close to the 1.7m. Are you sure that you have been voting on the correct account by entering the character name on the account?
     
  10. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Will be closing this thread for now

    Please update this thread should you recall any new info so that the Admins may investigate again
     

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