Closed My character got stuck on the LHC map and went offline after logging in

Discussion in 'Closed' started by lilaoba888, Aug 29, 2021.

  1. lilaoba888
    Offline

    lilaoba888 Member

    Joined:
    Aug 29, 2021
    Messages:
    13
    Likes Received:
    2
    Country Flag:
    IGN: (bearbrick)
    Problem: (My character got stuck on the LHC map and went offline after logging in)
    Details: (Do LHC pre-quest mission)
     
    lilaoba888, Aug 29, 2021
    #1
  2. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    11,004
    Likes Received:
    10,574
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    CygnusQueen
    Level:
    110
    Guild:
    WorldTour
    What's the error upon logging into your character now?
     
    Dave Deviluke, Aug 29, 2021
    #2
  3. lilaoba888
    Offline

    lilaoba888 Member

    Joined:
    Aug 29, 2021
    Messages:
    13
    Likes Received:
    2
    Country Flag:
    when i logging into my account(in lhc map),it will be offline immediately,and show me unalbe to connect game sever .
     
    lilaoba888, Aug 29, 2021
    #3
  4. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    11,004
    Likes Received:
    10,574
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    CygnusQueen
    Level:
    110
    Guild:
    WorldTour
    Do you remember the map name, or the quest progress you are doing?
     
    Dave Deviluke, Aug 29, 2021
    #4
  5. lilaoba888
    Offline

    lilaoba888 Member

    Joined:
    Aug 29, 2021
    Messages:
    13
    Likes Received:
    2
    Country Flag:
    may be in 4th process，（i forgot ）approximately one week I can’t log in my character (BEARBRICK),pls help me!
     
    lilaoba888, Aug 30, 2021
    #5
  6. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    11,004
    Likes Received:
    10,574
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    CygnusQueen
    Level:
    110
    Guild:
    WorldTour
    Please try a clean reinstall of the game 1st

    Uninstall > restart PC > reinstall
     
    Dave Deviluke, Aug 30, 2021
    #6
  7. lilaoba888
    Offline

    lilaoba888 Member

    Joined:
    Aug 29, 2021
    Messages:
    13
    Likes Received:
    2
    Country Flag:
    i try it 3 times(reinstall)，my other characters can log into game,only this character in lhc still not log in. :(
     
    lilaoba888, Aug 30, 2021
    #7
  8. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    11,004
    Likes Received:
    10,574
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    CygnusQueen
    Level:
    110
    Guild:
    WorldTour
    I have forwarded your situation of the character (bearbrick) being unable to login after questing at LHC to the Admins

    The investigations probably will take some time
     
    Dave Deviluke, Aug 30, 2021
    #8
  9. lilaoba888
    Offline

    lilaoba888 Member

    Joined:
    Aug 29, 2021
    Messages:
    13
    Likes Received:
    2
    Country Flag:
    ty for helping
     
    lilaoba888, Aug 30, 2021
    #9
  10. lilaoba888
    Offline

    lilaoba888 Member

    Joined:
    Aug 29, 2021
    Messages:
    13
    Likes Received:
    2
    Country Flag:
    pls help me！
     
    lilaoba888, Sep 15, 2021
    #10
  11. Matt
    Online

    Matt Administrator

    Joined:
    May 8, 2013
    Messages:
    14,849
    Likes Received:
    18,782
    Gender:
    Male
    Location:
    United Kingdom
    Country Flag:
    IGN:
    Matt
    Level:
    N/A
    Guild:
    Staff
    I believe this issue was fixed a while ago, but I've moved your character out manually now, sorry for the wait.
     
    Matt, Oct 28, 2021
    #11

Share This Page