Closed My character was accidentally deleted by me

Discussion in 'Closed' started by Ghosl, Oct 23, 2021.

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  1. Ghosl
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    Ghosl Member

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    OMG，Because the buttons for deleting the role and logging in the role are too close, I didn't realize that I clicked to delete the role, and the role was accidentally deleted. It's rip.
    My character was accidentally deleted by me
    OMG，Because the buttons for deleting the role and logging in the role are too close, I didn't realize that I clicked to delete the role, and the role was accidentally deleted. It's rip.
    I need help!! plz help me, I love mapleroyals.
    Character Name: Ghosl, 155 bs,
    Where are you having an issue(s):
    Because the buttons for deleting the role and logging in the role are too close, I didn't realize that I clicked to delete the role, and the role was accidentally deleted.
    Date and Time when issue(s) occurred (GMT): 2021/10/23 15:00 GMT +1
    Details of the issue:Because the buttons for deleting the role and logging in the role are too close, I didn't realize that I clicked to delete the role, and the role was accidentally deleted. Please help me get back my role.
    What error code were you given(if any): There is no button to restore the role. Is it possible to set a period of 3 to 7 days to reverse the deletion of the role to avoid this situation? Or multi-determined interface to distinguish login roles.
    If it can be replicated, please provide a screenshot or recording of the issue occurring: x
     
    Ghosl, Oct 23, 2021
    #1
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    As this thread is tagged with Solved, is your situation solved or?
     
    Dave Deviluke, Oct 23, 2021
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  3. Ghosl
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    Ghosl Member

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    No solution, my role still hasn’t recovered, please help me, I don’t want to leave mapleroyals.
     
    Ghosl, Oct 23, 2021
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Have removed the tag, please refrain from tagging as [Solved] as it may cause misunderstandings
    已拿掉了該標籤，爲了避免造成誤會，還請勿標為【已解決】

    I have forwarded your situation to the Admins to verify
    我已將該情況轉交給了管理員
    Once verified, the Admins will restore the character
    一旦確認之後，管理員會恢復該角色

    In the meantime, please do not create another character with the same name on your account as this may corrupt the saved data
    在這期間，還請勿在該賬號創建另一個同名字的角色，因爲這可能會損壞該角色的保存數據
     
    Dave Deviluke, Oct 23, 2021
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    Ghosl likes this.
  5. Ghosl
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    Ghosl Member

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    Thank you very much for your help. How long is the resolution period? I hope to play mapleroyals as soon as possible.
     
    Ghosl, Oct 23, 2021
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  6. Sen
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    It may take some time as Admins have a lot of work on their end. You may make a new character (just be sure not to use the same IGN) or a new account if you wish to continue playing for the time being.
     
    Sen, Oct 23, 2021
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  7. Ghosl
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    Ghosl Member

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    Okay, looking forward to your news, but I hope that can be faster.:'(
     
    Ghosl, Oct 24, 2021
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  8. Ghosl
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    Ghosl Member

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    Where is the Admins I love? I need help, Two days have passed:'(
     
    Ghosl, Oct 25, 2021
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  9. Sen
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    Hello, please continue to be patient as your issue is not forgotten. I will be locking this thread in the mean time. Thank you.
     
    Sen, Oct 25, 2021
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  10. Matt
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    Matt Administrator

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    Character has been restored, thank you for your patience.
     
    Matt, Oct 28, 2021
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