Closed Pet Glitched in Cash Shop

Discussion in 'Closed' started by ZachoZeon, Sep 26, 2021.

  1. ZachoZeon
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    ZachoZeon Donator

    IGN: MegaBumbo (In-Game)
    Item: Blue Candle Pet
    Time/Date: 11am est, 9/26

    Error/Glitch: So, I recently decided to put in my old pet into my cash shop inventory, to transfer to another character. However, when i logged into another character (or my main at this point). The item turned into a blank spot, This shows on both characters. Whenever I go to point my cursor on that invisible item, the game crashes and exits. No error code whatsoever.

    Screenshot:
    cash shop glitch.PNG

    Thanks!
    -ZachoZeon
     
  2. ZachoZeon
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    ZachoZeon Donator

    Whoops, accedently posted this under Technical help and not Bugs. I'm sorry.
     
  3. Sen
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    Sen Donator

    Hello, this thread has been moved to the Character Issues section. I've forwarded your issue to the Admins to investigate. Thank you!
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

    While the issue is under investigation, please do try a clean reinstall of the game as this issue could be caused by corrupted game files

    Uninstall > restart PC > reinstall
     
  5. ZachoZeon
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    ZachoZeon Donator

    Hey Dave,

    Just did a complete reinstall as of 2:54pm est, today 9/27, still has the same issue. Also, this does happen with my alt UndedPoptart as well.

    It just this cursed spot in my nx inventory, spooky stuff. lol

    (btw, Thx Sen)
     
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

    If so, the pet is likely corrupted and would require an Admin to fix it

    Should there be any progress on the matter, the Admin will update here
     
  7. ZachoZeon
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    ZachoZeon Donator

    Hey Dave,

    Just wondering if there was any progress on this at all? It has been over a week? It normally take 1-2 weeks/during server checks for admins?

    Thanks again,

    ZachoZeon
     
  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

    The Character Issues are usually handled during server checks

    The Admins will update here should there be any progress on the matter
     
  9. ZachoZeon
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    ZachoZeon Donator

    Hey Dave, any idea when this might be fixed?
     
  10. Dummie
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    Dummie Donator

    Apologies for hijacking this thread, I have a similar 'blank spot' issue that DCs me whenever i hover my mouse over it. I reinstalled, restarted my PC but the blank spot is still there. I can't remember if it was a pet that caused the issue since it has been there for quite some time.
     
  11. Dave Deviluke
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    Dave Deviluke Forum Moderator

    Pending for Admin's investigation, I am unable to give an estimation as server checks are held when the Devs are ready to do so
     
  12. Dave Deviluke
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    Dave Deviluke Forum Moderator

    Please submit a new thread instead of hijacking as it may cause confusion during the investigations
    https://royals.ms/forum/forums/character-issues.55/
     
  13. Matt
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    Matt Administrator

    This issue should be fixed, however if you still have problems then please create a new thread.
     
    nut likes this.

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