Not Bug I bought RP and I didn't receive it in the game

Discussion in 'Closed' started by thimax2, Nov 13, 2021.

  1. thimax2
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    thimax2 Donator

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    Hi, I bought RP on my NL IGN account: Xavie, both on my paypal and on my card confirmed the purchase, but it doesn't show up in the game!

    over an hour ago, I bought $20
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  3. thimax2
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    thimax2 Donator

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  4. thimax2
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    thimax2 Donator

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    I think you should prioritize this type of problem, because I always bought RP and it never happened and now I pay for something and I have to wait, this is really very frustrating for a person who plays frequently and is always active on the server...
     
  5. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Hi, it's not that we don't prioritize the issue

    But payment issues contains sensitive information such as the receipt info, which should be handled only at the Donation section
    Please wait for the Admin's reply

    Note: please do not reveal your receipt info here
     

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