Closed This is an id that has been deleted or blocked from connection

Discussion in 'Ban Appeal' started by Giulia, Feb 8, 2022.

  1. Giulia
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    Giulia Member

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    All Your Character Names: Giulia (don't remember other character names).I've been inactive since mid 2021 and I've decided to return but I get this message when trying to log in.
    Last thing you did: Zak JQ and quit
    Why do you think you got banned?: I don't know because I've been inactive and didn't even vote during that time. Just recently, started voting again.
    Ban message when attempting to log in: This is an id that has been deleted or blocked from connection
    What GM banned you (optional): n/a
     
  2. Stephen
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    Stephen GM

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    Hello,

    Giulia is the only IGN you can remember from the last time you played? If you can remember any other IGNs. please list them here. Or, if you remember your Account Names, I can PM you to get them. Don't post your Account names here, as this is a public forum.

    And can you clarify what you mean by:

    Are you voting on the account with Giulia or a different account?
     
  3. Giulia
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    Giulia Member

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    I voted on Giulia account and another account for around 3~4days. So I think 3~4 times I voted in total between 2 accounts.
     
    Last edited: Feb 8, 2022
  4. Giulia
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    Giulia Member

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    I can't remember any other ign besides Giulia. What do you mean by account names? Is it the Login ID?
     
  5. Stephen
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    Stephen GM

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    Correct. I will PM you for the login IDs to your two accounts
     
  6. Stephen
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    Stephen GM

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    It seems that the account with the IGN Giulia has been permanently banned for Major Vote Abuse.


    Punishment: Permanent ban.

    Vote Abuse - The act of attempting to, or successfully, bypassing the restrictions of voting no more than once per 24 hours. Please be aware that, in cases of severe abuse as per discretion of Staff, we reserve the right to respond with a permanent ban regardless of if it is your first offense.



    Since this took place a while ago, I am going to request an Admin confirm if the ban was correctly given.

    In the meantime, I am going to ban your second account which you currently have access to, until an Admin conducts this investigation. Playing on a different account while banned is considered Ban Evasion.

    Please be patient in the meantime, as it will likely take some time to investigate this, depending on the workload of the Admins at the moment.
     
  7. Giulia
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    Giulia Member

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    Ok thank you for the quick replies, I will wait until further investigation and hope everything gets cleared soon. But I think there is something wrong with the ban decision because I've never voted more than once per reset(every 24 hours) and it also wouldn't let me vote at all if done so. I've always used the same ip for playing/voting which doesn't allow voting more than twice in 1 reset as it will say i've already voted and need to wait a certain time(next reset). I've always tried to comply by the regulation especially the voting rules and feel like there has been a mistake. Are there records/logs of every vote of my accounts? Since I'm sure that I did not vote abuse or violate the voting the system.
     
  8. Tim
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    Tim Administrator

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    you're correct, it looks like you got false flagged for this and you should be able to play again now, sorry for the inconvenience!
     

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