Closed NX equips cannot be traded / dropped, and not because of full meso

Discussion in 'Closed' started by Moeyuki, Dec 28, 2021.

  1. Moeyuki
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    Moeyuki Donator

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    IGN: (Your character name) : Moeyuki
    Problem:     (Eg: Voted but didn't get NX) : White Beret can not be traded
    Details:     (Explain what happened as clearly as possible, including information you think might be relevant. If you have lost items, please list them here, with screenshots if possible.) :
    from last time I got this problem,
    https://royals.ms/forum/threads/nx-...not-because-of-full-meso.190202/#post-1114925

    today I got this problem again, Evemt is my mule, and my mule do not have any meso
     
    Moeyuki, Dec 28, 2021
    #1
  2. Sen
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    Hello, I've made a note for an Admin to investigate and replace your bugged Oversized Beret (White) as needed. I'm sorry that this happened again. Thank you!
     
    Sen, Dec 29, 2021
    #2
  3. Moeyuki
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    no problem, I just made a report first, I am worried it will disappear againll
     
    Moeyuki, Dec 29, 2021
    #3
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Hi, just a note about the hat

    Bugged NX (unable to trade nor drop) would disappear in Cash Shop Inventory
    So if you would like to still use it, please refrain from putting the NX hat to the Cash Shop inventory
     
    Dave Deviluke, Dec 29, 2021
    #4
  5. Matt
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    Matt Administrator

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    We have deleted the bugged item from your inventory, we will need to refund you a replacement item in-game, please can you reply to this thread when you are next online for us to contact you to be refunded 1 x 1005476 - Oversized Beret (White).
     
    Matt, Feb 16, 2022
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  6. Becca
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    Becca GM

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    I'll be around for an hour after the Patch is done to refund any items! :)
     
    Becca, Feb 16, 2022
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  7. Moeyuki
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    ok ! very thank you ! but still download
     
    Moeyuki, Feb 16, 2022
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  8. Becca
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    Becca GM

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    Currently in APQ atm so I'll be probably another hour before I can help
     
    Becca, Feb 16, 2022
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  9. Dasha
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    Refunded the White Oversized Beret to its rightful owner! Sorry for the wait Moeyuki! ~f2
     
    Dasha, Feb 21, 2022
    #9

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