Closed Auth Issues and pic.

Discussion in 'Closed' started by jeandegrin, Mar 7, 2022.

  1. jeandegrin
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    jeandegrin Member

    Hi, My actual account is CavemanOhYea but i got a new phone and never imported my auths over before i well wiped it and sold it. Is it possible to have the Authentication removed.

    Also when ever i try open the Control Pannel i get error 502 bad gateway so i can't reset my pic on my account.
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

    If this is your account, the Mods would need to forward your situation to the Admins for confirmation
    https://royals.ms/forum/members/cavemanohyea.11585/

    I am guessing you may need to DM Admin for account ownership verification
     
  3. jeandegrin
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    jeandegrin Member

    Yes that is my account, Like i said the Authenticator used on the account is no longer on a phone as i wiped it and never transferred it to my new phone locked out of a couple other games / website that was a pain to get unlocked as well aha.

    The pic issue i no longer have an issue with since the control panel seems to be working now
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

    You can send a DM to the Admins via the following link, do let them know that you no longer have the phone for authentication purposes
    https://royals.ms/forum/forums/support-requests.111/

    Note: please do not reveal your personal info to any non-Staff members
     

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