Closed ID Blocked or deleted

Discussion in 'Ban Appeal' started by lgwr, May 25, 2022.

  1. lgwr
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    lgwr Member

    All Your Character Names: lgwr
    Last thing you did: grinding level
    Why do you think you got banned?: no idea. maybe cuz im playing on the same wifi as my bro
    Ban message when attempting to log in: ID blocked or deleted
    What GM banned you (optional):
     
  2. Dasha
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    Dasha Donator

    Hello there! Is lgwr your only character?
     
  3. lgwr
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    lgwr Member

    yes, it’s my only character..

    if it helps you in anyway, my brother’s character is grumpyducc
     
  4. Dasha
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    Dasha Donator

    Both of the characters listed don't appear to be banned on our end.

    Can you please restart your router and make sure your IP changes before attempting to connect? It's possible that you are trying to connect from a previously banned IP assigned to you automatically by your ISP.
     
  5. lgwr
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    lgwr Member

    Have already tried restarting router still the same issue - ID Blocked or deleted
     
  6. Muff
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    Muff Donator

    Hi, the IP you are currently connected with may be the issue. Are you using a VPN?
     
  7. lgwr
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    lgwr Member

    Nope, not using VPN. Not sure if it matters but i’m connected to a Mesh wifi tho
     
  8. Dasha
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    Dasha Donator

    Could you try to connect from your mobile hotspot and see if it fixes the issue?
     
  9. lgwr
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    lgwr Member

    still doesn’t work, same issue
     
  10. Dasha
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    Dasha Donator

    The IP change needs to be done on the main router that supports your mesh.

    If you are unable to reset your IP, you might need to contact your ISP and request them to change it from their end, or alternatively, use a VPN until you are assigned an address that wasn't previously banned.

    If you have any further questions, do not hesitate to ask. You can still comment on this ticket despite the "Closed" thread prefix.
     

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