Closed Unable to enter the game after selecting a character.

Discussion in 'Closed' started by shibiaogea, Jun 24, 2022.

  1. shibiaogea
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    shibiaogea Member

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    Problem: Unable to enter the game after selecting a character.
    Details: I haven't played for a long time. I can't log in after selecting a character.
     
    shibiaogea, Jun 24, 2022
    #1
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    What's the issue upon logging in?

    Do you disconnect, or receive an error message
     
    Dave Deviluke, Jun 24, 2022
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  3. shibiaogea
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    Error message
     

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    shibiaogea, Jun 25, 2022
    #3
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    這個看起來不像是 Royals，你是否安裝對的游戲文件？
    EN: this doesn't look like Royals, did you install the right game files?

    抱歉，看錯了
    你已嘗試重新安裝游戲了嗎？
    多久沒玩了？

    EN: sorry, see wrongly
    Have you tried reinstalling the game?
    How long has it been since your last played?
     
    Last edited: Jun 25, 2022
    Dave Deviluke, Jun 25, 2022
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  5. shibiaogea
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    重新安装了游戏，一样的情况
    不记得多久了
    能解决吗，不能解决我就不玩了
     
    shibiaogea, Jun 26, 2022
    #5
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    需要提交 Ban Appeal 確認賬號是否有問題
    https://royals.ms/forum/forums/ban-appeal.8/

    EN: need to submit a Ban Appeal to confirm if your account has any problems
     
    Dave Deviluke, Jun 27, 2022
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  7. nut
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    nut Donator

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    Advised by Dave to appeal a possible ban.
     
    nut, Jun 28, 2022
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