Hey, I played the game 2 years ago, and I have an account, I managed to log in to it but I forgot my PIN. After several attempts it locked my account, and when I try to regain access by sending verification email, it doesn't send the email, I tried multiple times but it doesn't work. Help would be appreciated.
As the email address entered is case sensitive, please ensure you have entered it correctly If you have checked the junk/spam mailbox and still unable to get the email, you would have to submit a manual request https://royals.ms/forum/threads/lost-email-or-username.154999/
I have 2 accounts like that, i tried all my known emails in multiple variations regarding upper/lower case but nothing works. I sumbited a manual request but no one seems to answer, what should i do ? i want to recover my lost accounts.
Admins would require some time as they get multiple requests of account recovery daily This process may take 2 to 3 weeks