Closed i got banned i think?

All Your Character Names: StormFire,StormStorge,Misspatpat
Last thing you did: gacha at NLC
Why do you think you got banned?: not sure i never hack, i log in every day,2 to only gacha and talk to my friends.
Ban message when attempting to log in: This is an ID that have been Deleted or Blocked from connection.
What GM banned you (optional): i dont know i log after i got banned

 

Hello there,

From what I show on my end, it looks like you are not banned on any of these accounts. It's possible you might be trying to connect from a banned dynamic IP address from someone else with the same ISP. I would attempt a power cycle of your router and then try reconnecting to the game and see if that works for you.

Please let me know if you have any further issues and I would be happy to assist you!

 

i power off my router but i still have this ban Masage

 

I made an error I apologize. Upon further review, you have been permanently banned for vac hacking mobs in March of 2021.

 

what? i never hack in this game, and u say in merch i van hack? 2021? it make no sense

if u say i banned prem for vac hack at 2021 why i didnt banned at that time?

and again i never hack this so weird! plz check again i always play by the rules .

 

many ppl know me in this game i chill and have fun here and play by the rules, its very weird for me to banned for something i never did plz check it has to be a mistake,
also u say it say im vac hack at merch 2021 does it make sense ? almost a year from now and i ban for something i never done? i love this server and i hope u check it again becuse its can be true,

"sory for the 2 comment" i never banned in my life for something like hack becuse i never do this stuff.
ty for understand.

 

Thank you for your patience on this issue,

I reached out to other members of the staff for advisement on your case. Upon further review, they advised that it does in fact look like you are still trying to connect to the game from a banned IP address. I apologize for my error in saying you were banned for vacuum hacking back in March of 2021.

Please take a look at the following link: https://www.lifewire.com/how-to-properly-restart-a-router-modem-2624570

It seems that your attempt to restart your router to obtain a new IP address was unsuccessful. Please follow the directions from the link I provided above, and update this thread with your status afterwards.

I apologize for the confusion once again, and thank you for your understanding!

 

so my account not banned?

how my ip get ban?

sory i not really follow lol i will try to restart my router now, ty for understand and check ones again its sound weird for me that i use vac hack in 2021 when i never do it lol

 

Let us know if that helps.

 

hi its the first time i try take off my power cable for 1 min but stil have this banned masage maybe i do it worng?

 

You aren't banned. Try restarting your router again or get a VPN see if it works.

 

i watch this and done same but still


i try a free vpn but it give me the patch masage yes no thing

what should i do?

 

Do you still have connection issues?

 

hello i can log in! ty for checking again and see i didnt hack it was weird for both sides lol