Closed Ban Appeal

Discussion in 'Ban Appeal' started by Smace, Dec 21, 2022.

  1. Smace
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    Smace Member

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    Your Character Names: TwistOfFaith and SerRoyland i think
    Last thing you did: try to log in after a long break
    Why do you think you got banned?: no idea
    Ban message when attempting to log in: ID has been deleted or blocked from connection
    What GM banned you (optional): not sure
     
    Last edited: Dec 23, 2022
  2. Dong
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    Dong Donator

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    Looks like your account with character SerRoyland was hacked, please change your password, pin and pic for that character at www.royals.ms/controlpanel and let us know once you've done so.

    Account with character TwistOfFaith isn't banned.
     
  3. Smace
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    Smace Member

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    I assumed that might of been what happened so i changed my password for that account yesterday.
    Im also trying to find my account with the character TwistofFaith. I seem to have forgotten the ID. anyway i can recover this with information i have on the account?
     
  4. Dong
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    Dong Donator

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    Then, you should make a post in the Support Request forum.
    You may also request for the username of character TwistofFaith here:
    https://royals.ms/forum/forums/support-requests.111/

    In your request, please include the following information:

    All your character names (IGNs):
    The date of birth associated with your account (DD-MM-YYYY):
    The email addresses you think might be associated with your account:
    Your account username (Game Login ID):
    The last time you played*:

    *Please provide an estimation if unsure

    Do not post any of the above information on this thread, as this one is public. The Support Request Forum is private.

    You may play on your other accounts and create new ones in the meantime. Once you create the thread in the Support Request Forum, your account recovery will continue with the Admins on there.
     
  5. Smace
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    Smace Member

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    Thanks for getting back to me i appreciate the help!
     
  6. Dong
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    Dong Donator

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    You're welcome.
     
  7. Smace
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    Smace Member

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    Will my SerRoyland account be unbanned now? i have reset the pin/pic
     
  8. Dong
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    Dong Donator

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    You have to make a post in the Support Request forum.
    Admin needs to verify the account ownership. Please wait patiently for a response from them. You may play other accounts meanwhile.
     
  9. Smace
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    Smace Member

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    No worries I understand. Thanks
     

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