Closed Accounts were hacked

Discussion in 'Closed' started by Viz, Dec 23, 2022.

  1. Viz
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    Viz Member

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    IGN: Veori, Vienor, Quilo, Viezo, Peal, Viero, Vieon and many more
    Problem: Accounts were hacked
    Details: All my accounts were hacked including some that were not listed above, items include TMA 40 single earring, TMA 192 Ele wand 5, 40 int Chaos robe, 81 WA RC, MTK, C Ilbis, 10+ CSs and many more to list... Characters were also not at their usual locations. My last login was on 22nd Dec and accounts were all compromised when logging in on 23rd Dec.

    Any help on this is much appreciated...
     
    Last edited: Dec 24, 2022
  2. Tim
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    Tim Administrator

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    how did someone get access to 19 of your accounts on the same day you last played?
     
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  3. Sen
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  4. Viz
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    That is a question I would like to have some answers to as well.. Perhaps my character's trade/drop history during that time frame could help explain this?

    I just returned for a few days after being away for months (with occasional logins), so not all accounts have a last login of 22nd Dec.
     
  5. Tim
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    Tim Administrator

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    how would that explain someone suddenly logging in on all of your accounts?
     
  6. Viz
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    It won't, but it will at least show who is behind this?

    I have never shared my login details with anyone nor played on other private servers, so I do not have any clue as well.
     
  7. Viz
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    Hi, any updates on this?
     
  8. nut
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    At any rate, you may view our stance on hacked accounts and refund of items here: https://royals.ms/forum/threads/account-security-a-reminder.207236/

    Unfortunately there will be no refunds in this case, as there is no breach of Royals' services. Additionally, we do not, in general, reveal details of internal investigations.

    If you need to recover your accounts or want to self ban until you can, you may do so in the appropriate subforums:
    https://royals.ms/forum/threads/lost-email-or-username.154999/
    https://royals.ms/forum/forums/ban-appeal.8/
     

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