Bug report

Discussion in 'Report Bug' started by yesmen, Mar 10, 2023.

  1. yesmen
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    yesmen Member

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    so i played the game like a weak, and now at character select, im getting crash, out of the game.
    i checked and did so many troubleshooting, but nothing.
    i installed vmware, to try to play there, which succeed.
    so at my local pc, i cant play, getting crashes (windows 11), at vmware i installed windows 10, which yet, didnt make any troubles.
    the problem i dont want to keep playing there, its because there is like an ms problem, or fps... virtual machine... what can i do.
    any help?
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  3. yesmen
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    yesmen Member

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    if windows 11 didn't do it by itself, then no lol.
    i already reinstalled the game.
    i even put some commands at cmd, and disable anti virus + windows defender.
    think about it like that, it work for 7 days, and for no reason, its start to crash, (maybe its windows update, but im not sure i did)
    remember, its working on virtual machine, but not at my main pc...
    i even tried 5 different downloads, and when i reinstall it, i deleted everything, include control panel.
    i used event viewer, to find the crash, but its not showing me anything at windows log > application.
    what to do :(?
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Able to view what was installed via Windows Update recently?

    Via "View update history"

    Do also check if your graphic driver is also updated
     
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  5. yesmen
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    yesmen Member

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    those my last updates..
    not sure when its started... maybe ull understand better... coz i have no idea what to do.
    updates are for a reason, and ye, sometimes its give bugs, but if u could help me, to understand and find a way to fix it, without back up restore, ill be so grateful.
    upload_2023-3-10_14-27-41.png
     
  6. yesmen
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    yesmen Member

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    forgot to say, that I'm always up to date in my laptop :)
     
  7. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Don't think it's possible to fix without backup restore

    Have you checked if your graphic driver such as Nvidia is updated to the latest?
     
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  8. yesmen
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    yesmen Member

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    yes, it is up to date.
     
  9. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Probably need wait for someone that knows what's going on, or able to replicate the issue

    I only have Windows 10 laptops, unable to replicate issue - Windows Update works fine for me
     
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  10. Sunrise ^o^
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    Sunrise ^o^ Well-Known Member

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    because some updates generate error when updating

    You have to look for which update is generating your problem

    usually our dear Microsoft

    every time you troubleshoot Windows 11

    another error is generated

    I suggest is to look for which update is giving problems
     
  11. yesmen
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    yesmen Member

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    god damn... hope some 1 will solve it, coz it will make troubles to change some updates here..
     
  12. yesmen
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    yesmen Member

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    its a big issue now, coz i cant pass the zakum quest part 2 lol... im like 8 hours, and coz of the fps, im missing some steps xD...
    what should i do?
    is there any way that gm will help me or idk.. i actually cant pass it XD no chance.
     
  13. Sen
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  14. yesmen
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    yesmen Member

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    hehe i dont need a guide, i know how to do it, but i cant do it with fps problem as a virtual machine..
     
  15. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    That isn't a guide for jump quest, that's for bypassing the jump quest with alternative quest
     
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  16. yesmen
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    yesmen Member

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    oh nice!
    btw i did the zakum quest... it was so hard with fps problem... almost impossible... i hope some one will figure it out... :\
    dont upgrade to windows 11, and do the whole updates guys lol.
     
  17. yesmen
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    yesmen Member

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    any news?
    really... its painful to play like this..
    none updated to window 11 and did all the updates, and have the option to play?
     
  18. Sunrise ^o^
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    Sunrise ^o^ Well-Known Member

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    then go back to windows 10 Microsoft is correcting an update that gives problems from last month
     

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