IGN: 0katakuri Problem: Lost my 19 str 25 dex golden zak helmet Details: After doing rose garden, was curious the helmet can be tradeable or not, so i drop it and its gone.gg.. the time is around 04:25~04:29 servertime Please help. thank you so much
Hello, sorry to hear about the unfortunate accident of losing the [Golden Zakum Helmet] due to a lack of warning prompt The Devs are looking into the issue and will be figuring out a way to restore the helm that was accidentally dropped As this may take some time, your patience is much appreciated
Sorry for the delay in responding, unfortunately it took a bit longer than expected to get a copy of the database backup from the Server Check before the issue started for us to be able to issue the item refunds. A GM will need to refund you the item in game, please can you reply here when you are in game to make it easier for us to find you. Or if you would like to schedule a time to meet for the refund then please let us know when is best for you. For reference of the GM: 1009000 tuc:0 cuc:5 str:19 dex:25 int:17 luk:19 hp:0 mp:0 watk:0 wdef:157 matk:0 mdef:145 acc:20 eva:20 craft:0 speed:0 jump:0
