Closed DC after select character during character selection

Discussion in 'Closed' started by ninkazu, Aug 12, 2023.

  1. ninkazu
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    ninkazu Member

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    IGN: Ninkazu
    Problem: DC after 'select character' during character selection screen
    Details: as per title, I can successfully login up to the point of character selection, once I double click my character, I DC - tried to use VPN/disable VPN to no avail, please let me know the issue! thanks :) I was able to successfully login a couple weeks ago however I did DC in a couple minutes, my character is currently in the FM/CBD
     
    ninkazu, Aug 12, 2023
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    What VPN are you using?
     
    Dave Deviluke, Aug 12, 2023
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  3. ninkazu
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    ninkazu Member

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    Hey! Thanks for the quick response back, I'm using NordVPN
     
    ninkazu, Aug 12, 2023
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    As NordVPN have a fake MAC address enabled/active, you would need to uninstall it to login Royals

    Should you wish to use NordVPN, you would need to contact them about how to disable the fake MAC address
     
    Dave Deviluke, Aug 12, 2023
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  5. ninkazu
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    ninkazu Member

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    Thanks Dave, I've been in contact with NordVPN's customer support to navigate this, do you by any chance have any info. as to who was able to successfully figure this out?
     
    ninkazu, Aug 13, 2023
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    I am not sure

    I used to be a user of NordVPN until they added the change of fake MAC address, so I uninstalled NordVPN
    Same as this player
    https://royals.ms/forum/threads/you...ed-from-the-login-server.220360/#post-1339794
     
    Dave Deviluke, Aug 13, 2023
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