Closed Ban appeal

Discussion in 'Ban Appeal' started by orazran, Aug 15, 2023.

  1. orazran
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    orazran Member

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    Character name: Vestrey
    Last thing I did: pq ludi
    Why do you think you got banned: I dont know, I have 1 user and i live alone
    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection
    What GM banned you: I dont know
     
  2. Bacon
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    Bacon GM

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    Hello. You are not banned. You are connecting from a banned IP. You will need to change your IP on your end. You can try unplugging your router/modem for at least 3 minutes to prompt your ISP for a new IP. Otherwise, if you are using a VPN, you will need to use a private (paid) VPN that assigns you a private IP.
     
  3. orazran
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    orazran Member

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    Well all I have is the internet from my phone in my appartment, I use a hot spot... what do I do than?
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    You can try restarting your phone for a new IP address
    (or turning off the data option for 30 seconds)
     
  5. orazran
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    orazran Member

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    I have changed my ip and it still shows the same message, " This is an ID that has been deleted or blocked from connection".
    please help.. I just wanna chill and play couple of hours in the evening...
     
  6. Stephen
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    Stephen GM

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    You are successfully changing your IP, but you keep getting banned ones. Many of the free VPNs have been used by hackers in the past, and have been subsequently banned as a result. Those IPs cannot be unbanned.

    You can keep trying to see if you get an IP that isn't banned. An alternative would be, in order to assure you get an IP that isn't banned, to purchase your own private VPN.
     
  7. orazran
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    I dont use a vpn at all.. just the internet from my phone
     
  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    As the mobile phone's data is often a dynamic IP address, it's likely you would cycle till a banned IP address from time to time

    You would have to keep cycling for an unbanned IP address or use a VPN with a dedicated IP address (usually comes at a fee)
     
  9. orazran
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    ok im using a vpn now and i can log in But after I click my character thegame crushes and the message is "You have been disconnected from the login server, please try again later"
    what do I do?
     
  10. Stephen
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    Stephen GM

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    Seems you've run into another issue. The "You have been disconnected from the login server, please try again later" message appears when you have a MAC Ban.

    Looking at your accounts and connections, that seems to be the issue. You currently have multiple MAC Addresses associated with your connection and one of them happens to be the Address 00-00-00-00-00-00, which is a fault MAC address and can't be used to access Mapleroyals. You are going to have to disable your faulty MAC address in order to connect to the game.
     
  11. orazran
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    orazran Member

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    HEy tnx man game working again, Do you think I still need a vpn after changing the mac adress?
     
  12. Stephen
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    Stephen GM

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    That is up to you. If you choose to keep using your phone hotspot IPs, you will probably get a banned IP again at some point. If you don't mind going through what happened to you above, you can keep using the same connection.

    If you want to guarantee your connection, and have a safer connection, a private VPN would be the other option.
     

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