Solved [Solution Given] Black Screen after trying to login (after inputting PIC)

Discussion in 'Closed' started by SocksenSandals, Aug 28, 2023.

  1. SocksenSandals
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    SocksenSandals Member

    Hi, so my wife was having a issue trying to login and play. After she inputs pw, choose server, and lastly enter her PIC it goes into a black screen and nothing loads after that. She was playing fine yesterday before the new patch. She told me other people were having issues logging in from what she seen on the homepage announcement. I haven't played in a long while now so i decided to try to update and try myself, same problem is happening me. And looking on the main website it looks like server is up and people are online and playing. I tried to search to see if anyone has the exact same issue, but it looks like people are getting a error and reason for error. Our black screen just says black and no error pops up.

    Located in USA
    No VPN
     
    CokeZero likes this.
  2. HongTastiC
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    HongTastiC Member

    Following this topic,

    I have the same issue. Issue occurs after downloading the new update.
     
  3. Rielle
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    Rielle Game Balancer

    HongTastiC likes this.
  4. sanjian
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    sanjian Donator

    I have the same issue nothing works
     
  5. Kumalex
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    Kumalex Well-Known Member

    followed.
    I'm as well having same issue, i'm using Win 11.
     
  6. EDF
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    EDF Member

    This has been happening for me as well.
     
  7. SocksenSandals
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    SocksenSandals Member

    i got a notification from discord and this one worked for me

    https://royals.ms/forum/threads/update-86-27-08-23.222546/#post-1345304
     

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