Closed Banned accounts or ip blocked?

Discussion in 'Ban Appeal' started by Typhades, Sep 17, 2023.

  1. Typhades
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    Typhades Member

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    Gender:
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    IGN:
    Typhades
    Level:
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    All Your Character Names:
    Typhades
    Immanence
    Skulduggery
    Sacredon
    Ponderous
    Capacious
    Parazonium
    Vesperal
    Jazerant

    Last thing you did:
    I created Parazonium and Vesperal last night to create a Shadower and Nightlord.
    Today I've been grinding Dreamy Ghosts on my main Typhades.

    Why do you think you got banned?:
    My internet ping has been really laggy after moving to Thailand and I have been using a private VPN to connect to 5 different countries trying to solve it. My ping seems to improve after connecting to France or countries close to France since I saw there has been an internet issue for Malaysian players and the "hop" is in France. The countries I have been using are Thailand, UAE, France, Italy, Vietnam. The only accounts that don't get the ip block message are my cleric (Immanence) and surprisingly my main (Typhades).

    Ban message when attempting to log in:
    This is an id that has been deleted or blocked from connection

    What GM banned you (optional):
    Don't know
     
    Typhades, Sep 17, 2023
    #1
  2. Stephen
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    Stephen GM

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    Hello,

    When did you start playing MapleRoyals?

    Have you changed which computer you use to play Royals since you started playing?
     
    Stephen, Sep 17, 2023
    #2
  3. Typhades
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    Typhades Member

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    It looks like September 3rd, 2023 give or take 1 day. I haven't changed my computer but I have changed my ip dozens of times trying to fix my ping issue.
     
    Typhades, Sep 18, 2023
    #3
  4. Stephen
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    Stephen GM

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    Did you recently change your MAC Address?
     
    Stephen, Sep 18, 2023
    #4
  5. Typhades
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    Typhades Member

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    I've done DNS flushes to try and see if it improves my internet at all. I believe this can change my MAC address yes.
     
    Typhades, Sep 18, 2023
    #5
  6. Stephen
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    Stephen GM

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    All right. Thank you for the information.

    Looks like one of the IPs that you got while searching for one without lag issues was a banned IP, and the accounts you connected to on that IP were banned by mistake.

    I have unbanned your accounts and you should be able to connect with them all now. Apologies for the inconvenience.
     
    Stephen, Sep 18, 2023
    #6
  7. Typhades
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    Typhades Member

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    Thank you!!
     
    Typhades, Sep 18, 2023
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  8. Typhades
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    Typhades Member

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    Hi @Stephen it looks like my account Vesperal is still blocked. I didn't check until now since I was saving my NL for last.
     
    Typhades, Dec 14, 2023
    #8
  9. Stephen
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    Stephen GM

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    Hi Typhades,

    Sorry, looks like the same thing happened again. Your account with the IGN Vesperal has been unbanned.
     
    Stephen, Dec 14, 2023
    #9
  10. Typhades
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    Typhades Member

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    Thank you! Happy holidays~
     
    Typhades, Dec 14, 2023
    #10

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