Closed FM meso withdrawal glitch?

Discussion in 'Closed' started by ShinobiSheN, Jul 2, 2023.

  1. ShinobiSheN
    Offline

    ShinobiSheN Active Member

    Joined:
    Nov 6, 2022
    Messages:
    31
    Likes Received:
    3
    Gender:
    Male
    Country Flag:
    IGN:
    ShenstoryMMA
    Level:
    70
    Guild:
    DemonSlayers
    IGN: ShenstoryMMA
    Problem and Details: see below

    Hi Staff,

    My account got un-banned on 5/24/23, and when I was trying to withdrawal my ~140m mesos from the merchant keeper by entrance, it didn't get transferred for some reason, while all the items remained unsold from my shop successfully did.

    Can you help me resolve this glitch by looking into the logs?

    Much appreciated!

    Shen
     
    ShinobiSheN, Jul 2, 2023
    #1
  2. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    11,000
    Likes Received:
    10,569
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    CygnusQueen
    Level:
    110
    Guild:
    WorldTour
    It likely "vanished" due to the Fredrick's tax (1% daily), but I will forward your request to the Admins to see if we can provide a refund as the situation is caused by the ban
     
    Dave Deviluke, Jul 2, 2023
    #2
    bibz likes this.
  3. ShinobiSheN
    Offline

    ShinobiSheN Active Member

    Joined:
    Nov 6, 2022
    Messages:
    31
    Likes Received:
    3
    Gender:
    Male
    Country Flag:
    IGN:
    ShenstoryMMA
    Level:
    70
    Guild:
    DemonSlayers
    Awesome, appreciate your timely reply Dave, and assistance with unbanning my account before!
     
    ShinobiSheN, Jul 3, 2023
    #3
    Dave Deviluke likes this.
  4. ShinobiSheN
    Offline

    ShinobiSheN Active Member

    Joined:
    Nov 6, 2022
    Messages:
    31
    Likes Received:
    3
    Gender:
    Male
    Country Flag:
    IGN:
    ShenstoryMMA
    Level:
    70
    Guild:
    DemonSlayers
    Hi Dave, just following up on this after a few months and see if you can refund me the mesos got stuck with Fedrick?

    Cheers,
    Shen
     
    ShinobiSheN, Sep 28, 2023
    #4
  5. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    11,000
    Likes Received:
    10,569
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    CygnusQueen
    Level:
    110
    Guild:
    WorldTour
    Would require an Admin's verification before a GM can provide the refund
    (I don't have a GM character too)
     
    Dave Deviluke, Sep 28, 2023
    #5
  6. ShinobiSheN
    Offline

    ShinobiSheN Active Member

    Joined:
    Nov 6, 2022
    Messages:
    31
    Likes Received:
    3
    Gender:
    Male
    Country Flag:
    IGN:
    ShenstoryMMA
    Level:
    70
    Guild:
    DemonSlayers
    Got it. What additional information do you need from me?

    Shen
     
    ShinobiSheN, Sep 29, 2023
    #6
  7. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    11,000
    Likes Received:
    10,569
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    CygnusQueen
    Level:
    110
    Guild:
    WorldTour
    Just waiting for Admins to handle the tickets (including other Character Issues)
     
    Dave Deviluke, Sep 29, 2023
    #7
  8. ShinobiSheN
    Offline

    ShinobiSheN Active Member

    Joined:
    Nov 6, 2022
    Messages:
    31
    Likes Received:
    3
    Gender:
    Male
    Country Flag:
    IGN:
    ShenstoryMMA
    Level:
    70
    Guild:
    DemonSlayers
    Sounds good, I'd check in next week or so.
     
    ShinobiSheN, Oct 2, 2023
    #8
  9. Tim
    Offline

    Tim Administrator

    Joined:
    Apr 14, 2014
    Messages:
    25,949
    Likes Received:
    20,586
    Location:
    Fryslan
    Country Flag:
    IGN:
    Kaizoku
    Level:
    200
    Guild:
    Fryslan
    added 124m meso to your character for the red pirate top that you sold but werent able to get the meso for due to the ban
     
    Tim, Oct 20, 2023
    #9
    ImVeryJelly and bibz like this.
  10. ShinobiSheN
    Offline

    ShinobiSheN Active Member

    Joined:
    Nov 6, 2022
    Messages:
    31
    Likes Received:
    3
    Gender:
    Male
    Country Flag:
    IGN:
    ShenstoryMMA
    Level:
    70
    Guild:
    DemonSlayers
    Awesome, appreciate it Tim!

    Shen
     
    ShinobiSheN, Oct 20, 2023
    #10
    ImVeryJelly and bibz like this.

Share This Page