Solved [Solution Given] Encountered error pop up after Set up

Discussion in 'Closed' started by Itscold, Oct 7, 2023.

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  1. Itscold
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    Itscold Member

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    Hi there,

    After i run the Mapleroyal set up, and comes to the page where i "checked" the box of Launch MapleRoyal. After i proceed, there is an error pop up.
    Error as below,

    Error message: ShellExecuteEX failed: code 2
    The system cannot find the file specified
    upload_2023-10-7_22-7-14.png

    Have disabled my firewall, and virus protection. Had reinstall several times and restart my laptop. Still the same response.
    Please advise.
     

    Attached Files:

    • err.PNG
      err.PNG
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    Itscold, Oct 7, 2023
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Dave Deviluke, Oct 7, 2023
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  3. Itscold
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    Hi Dave,

    Yes i manageed to download and run. However, after exiting the game, i cant find the launcher on desktop or in the Mapleroyal file(C Drive)

    Do i need to re-run the set up again and run the launcher?

    Or how can i permantly create a shortcut launch on desktop?
     
    Itscold, Oct 8, 2023
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Create an exception for Royals folder, and run the installer again
     
    Dave Deviluke, Oct 8, 2023
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  5. Itscold
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    Hi there, so i have to re-run the set up and create a folder in desktop ?
     
    Itscold, Oct 8, 2023
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  6. Dave Deviluke
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    No, just re-run the installer after setting an exception for your existing Royals folder that was already created from the previous installation
     
    Dave Deviluke, Oct 8, 2023
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  7. Itscold
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    Hi there,

    could you please screenshot a photo the title of the installer?

    i attached 2 photos to show you as what i have in the file now.
     

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    Itscold, Oct 8, 2023
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  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Did you delete the installers?
    [​IMG]

    What you have shown me is the installed folder, but not the installer itself
     
    Dave Deviluke, Oct 8, 2023
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  9. Itscold
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    Hi there,

    i have only 1 of the set up here in the folder. i probbaly will re-run the installer, and what should i do during the run? should i create a new folder on desktop with a new name?
     

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    Itscold, Oct 8, 2023
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  10. Dave Deviluke
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    You do not have to create a new folder (or another folder)

    Have you set an exception for the current Royals folder?
     
    Dave Deviluke, Oct 8, 2023
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  11. Itscold
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    Uhm what do you meant by setting exception for current folder?

    As in , adding Mapleroyal into exclusion into my Virus protection?
    If yes , yes i did
     
    Itscold, Oct 8, 2023
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  12. Dave Deviluke
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    Yes, you may proceed with the reinstalling if you have done with the exception/exclusion
     
    Dave Deviluke, Oct 8, 2023
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  13. Itscold
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    Hi Dave,

    After reinstalling and add into exlsuion list, I notice there is no "Mapleroyal.exe" , there is no way for me to launch the game.

    Did i download the wrong file or something?

    Maybe if you could attached a link and steps. Though i went to the offical website and download MApleroyal.
     
    Itscold, Oct 9, 2023
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  14. Itscold
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    Hi Dave,

    Attached photo is the error i encountered before i can find any .exe file.
     

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    Itscold, Oct 9, 2023
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  15. Dave Deviluke
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    That is MapleLegends though

    Did you set exclusion correctly for MapleRoyals?
     
    Dave Deviluke, Oct 9, 2023
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  16. Itscold
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    Hi Dave, this was the error pop up right after the installing of the Mapleroyal set up though.
    Btw you in Singapore?

    Care to whatsapp? if its more convenient
     
    Itscold, Oct 9, 2023
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  17. Dave Deviluke
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    I am in Singapore, but I don't think WhatsApp would help

    You uploaded the screenshot of a different server (MapleLegends)
    aaa.JPG
     
    Dave Deviluke, Oct 9, 2023
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  18. Itscold
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    I uninstall existing Mapleroyal. Let me redo the process,

    Which one should i click next?
     

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    Itscold, Oct 9, 2023
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  19. Dave Deviluke
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    As previously previously, upon setting exclusion for MapleRoyals, reinstall MapleRoyals (not MapleLegends)
     
    Dave Deviluke, Oct 9, 2023
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  20. Itscold
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    After installing, an erro pop up of missing exe file
     

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    Itscold, Oct 9, 2023
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