Closed Assumed ban appeal

Discussion in 'Ban Appeal' started by varbaveri, Oct 24, 2023.

  1. varbaveri
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    varbaveri Member

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    Cewnie
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    Hi, I haven't played this game in many years but as I've read through the forums the reason I might not be able to play is a possible MAC ban for myself and my wife.

    ALL Your Character Names: Kewnie, Cewnie (can't confirm since I can't access the characters), (wifes char is "Eloray".)
    Last thing you did: Was in FM with both characters
    Why do you think you got banned?: Possibly because we share the same internet with wife and we're both avid voters
    Ban message when attempting to log in: No message
    What GM banned you (optional): -
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Hello, if it's a MAC ban, you should still be able to login the account and view the character names

    If not, please provide the error message upon logging in
     
  3. varbaveri
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    varbaveri Member

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    Thanks for the swift response, apologies, logged in and confirmed both character names for myself: Kewnie (Lvl 54 Assassin), Cewnie (lvl 123 Bishop). Wifes character name is Eloray.
    Issue is that whenever I try to log in with Kewnie, it shows the former summer FM map and immediately disconnects.
    When I logged in with Cewnie, i accessed the aforementioned FM and left. I was in Singapore and tried to double clicked the lightbulb quest and immediately disconnected. Wife got disconnected at the same time.
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    As this may be caused by the current server issue, please attempt this 1st
    https://royals.ms/fix
     
  5. varbaveri
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    varbaveri Member

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    Worked and all good, thanks a lot for the help, and apologies for using the wrong place for it.
     
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    It's alright, glad the issue is resolved
     

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