Closed Cannot find my account

Discussion in 'Closed' started by crimsonhugs, Nov 20, 2023.

  1. crimsonhugs
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    crimsonhugs Donator

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    Alvida
    Level:
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    Guild:
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    IGN: nayeonim & mangohab
    Problem: Cannot log in
    Details: I am able to log in to the forums with my id linked to the email I have on the character. But when I try to login to the game, it keeps saying incorrect password. I am a returning player from about 3 years ago. Was there a wipe I was not aware of? Could any GM or staff help me? I had about 4-5 characters but the two I am concerned about are nayeonim and mangohab.
     
    crimsonhugs, Nov 20, 2023
    #1
  2. Geto
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    Geto Donator

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    Have you tried resetting your password?
     
    Geto, Nov 20, 2023
    #2
  3. MangoHab
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    MangoHab Member

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    yes the control panel didn't work so i posted in the support forum
     
    MangoHab, Nov 20, 2023
    #3
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Please don't hijack someone else's post
     
    Dave Deviluke, Nov 20, 2023
    #4
  5. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    If you are unable to reset via Control Panel, please submit a request
    https://royals.ms/forum/threads/lost-email-or-username.154999/
     
    Dave Deviluke, Nov 20, 2023
    #5
  6. crimsonhugs
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    crimsonhugs Donator

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    I did using my other account, MangoHab
     
    crimsonhugs, Nov 21, 2023
    #6
  7. MangoHab
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    MangoHab Member

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    Sorry these are both my accounts. I was logging in and out in order to find my old ids (it's been like 5 years) and accidentally made two posts using two different accounts.
     
    MangoHab, Nov 21, 2023
    #7
  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    As per the forum rules, players are not allowed to have multiple forum accounts

    Please resubmit the request with your original forum account
     
    Dave Deviluke, Nov 21, 2023
    #8
  9. crimsonhugs
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    crimsonhugs Donator

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    Okay I just did
     
    crimsonhugs, Nov 21, 2023
    #9

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