Update check failed: WinHttpSendRequest failed

Discussion in 'Report Bug' started by completes, Nov 23, 2023.

  1. Pharsti
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    Pharsti Well-Known Member

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    I'm not sure how possible this is in Windows 7 (Windows Firewall with Advanced Security seems to only want to exclude executables), unless you know some crazy group policy magic. I get the same error with both WZ and IMG installations, and I tried making manual exceptions for MapleRoyals.exe, but nothing seems to work. I'm not a network expert so maybe I'm missing something. But the game launches just fine on my Windows 10 test stick, both with firewall enabled or disabled (doesn't connect to login server when firewall is on but doesn't give me the WinHttpSendRequest error).

    I did try disabling the firewall entirely on this Windows 7 PC, but that's not something I'd recommend outside of testing. Do you have any suggestions to help the game communicate to the server on Windows 7?

    I get a 502 bad gateway error when trying to connecting but can ping just fine.
     
  2. MaiAh
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    MaiAh Well-Known Member

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    hmmm can you be more specific if u can pls ? (sorry am not that techy)

    like how do i chek ? what exactly do i chek and change?
     
  3. boredxz
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    boredxz Well-Known Member

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    This is what I did for BitDefender.

     
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  4. completes
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    completes Member

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    [​IMG]

    [​IMG]

    I redownload, uninstall and reinstall every time I make a change.
     
  5. okki
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    okki Donator

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    got this
     
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  6. dkayfarikov
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    dkayfarikov Member

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    Tried everything ... still wont work :/
     
  7. GojinNaNa
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    GojinNaNa Well-Known Member

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    same problem and tried everything
     
  8. okki
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    okki Donator

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    but laptop with the W11, can log in until select channel.

    confirmed not skill issues. maybe windows issue?
     
  9. PhonyHolden
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    PhonyHolden Well-Known Member

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    Same issue Happening for me too, need help

    EDIT: just run as admin and it works
     
    Last edited: Nov 23, 2023
  10. MaiAh
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    MaiAh Well-Known Member

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    Is there way to disable centar client option ? And res change without going ingame via option tab? Like the clock option before?

    Am also sure is something about that and windows ;(

    Last few updates and some not necessary QoL's made updates such pain

    please keep it as it was there is no need of such changes sure are nice but the updates are not that often and we can do it on our own download and install and even move the client as we wanted why such changes =(
     
  11. pinkchocoa
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    pinkchocoa Donator

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    upload_2023-11-23_13-58-18.png
     
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  12. Secretcats
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    Secretcats Donator

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    I am also getting this issue

    edit: fixed my issue - add website to exceptions
     
    Last edited: Nov 23, 2023
  13. dkayfarikov
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    dkayfarikov Member

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    What exactly u mean by puttin the website on exception, how u do that?
     
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  14. completes
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    completes Member

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    Issue has been resolved.

    Router itself was blocking "mw.birb.gg"

    Made an exception in my router to allow that and it connected.
     
  15. dkayfarikov
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    dkayfarikov Member

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    Mine isnt blocking hmm, still no solution for me :/
     
  16. okki
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    okki Donator

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    same here.

    send help
     
  17. kilo
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    kilo Active Member

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    same windows7,no anitvirus,no firewall。
    and after download links were last updated on 23 11月 2023, 15:52. There was no response when opening the client, and the process mapleroyal.exe in the task manager closed after a few seconds
     
  18. GojinNaNa
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    GojinNaNa Well-Known Member

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    same problem
     
  19. poundkub111
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    poundkub111 Member

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    Same problem with me, my old laptop Win 7 32 bit, no any anti virus and firewall closed and try to reinstall + restart -.-'-.-'-.-'
    but my another laptop win 10 64 bit can play well (use same wi-fi) ^_^'^_^'^_^'
     
  20. dkayfarikov
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    dkayfarikov Member

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    Idk nothing help. Staff told me to wait till next update, but for sure i wont wait that long. Idk how such Problems cant get tested before using New updates... nvm thanks for the Times royals
     
    Last edited: Nov 23, 2023

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