Solved [Solution Given] Cant open the game

Discussion in 'Closed' started by mub123, Nov 26, 2023.

  1. andywtf
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    andywtf Well-Known Member

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    I'm getting this rn :(
     

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  2. darkstryker
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    darkstryker Member

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    I am also getting this now:
    upload_2023-11-27_19-57-22.png

    Current downloaded and installed version: 27 November 2023, 0:10 - 27.11.23
     
  3. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  4. Ferrets
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    Ferrets Member

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    I had the same error and powercycling didnt help, reconfiguring my IP didn't help either
     
  5. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    For the players that are facing the "Failed updating the game", are you guys able to access this website (https://cdn.royals.ms/info/mr)

    Also, as per this thread's original report - are there still any Windows 10 Users unable to launch Royals?
     
  6. Ferrets
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    Ferrets Member

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    I am Windows 11, I cant access that website
     
  7. Riv
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    Riv Donator

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    I am on Windows 10, I am able to access the game after reinstalling using the 27 Nov installer and adding the url to hosts file
     
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  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    As the unable to access the website would block the game from auto-updating, could you check if your firewall (anti-virus or router) is blocking the website?
     
  9. MaiAh
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    MaiAh Well-Known Member

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    i still can't window 10, when i go to the site i get only this ((https://cdn.royals.ms/info/mr)(536157da77f843e2bcddadaac85fa1988282456bcccf3dce30282324308f8c47)

    the error once again changed at this point am not sure if the error changes becaues of the changes i've done with a help from my brother and friends or what but ye =(

    the last error notice when i try to load the client is: mapleroyals.exe is not a valid win32 application

    don't know if there is any new updates and i can't chek this morning just wanted to write this out as i forgot to do this last night ( the update i did try is from like 13-14h ago fresh download and install both img and wz )
     
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  10. Oxm
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    Oxm Active Member

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    same issue :(
     
  11. Oxm
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    Oxm Active Member

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    when accessing this website that only showed 83dc0f6245a3051a51bded49c8b216ac8070354829ec999a0d63c3599c67dd42
     
  12. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    That means you would be able to connect to the game
     
  13. Oxm
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    Oxm Active Member

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    Thank you for your patient. And then what can i do to avoid that maples Failed updating the game issue
     
  14. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    That can be resolved with the latest game setup of Nov 27

    Are you facing a different issue?
     
  15. Megadeth
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    Megadeth Donator

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    I get pic related when trying to access that page. When I try opening the original MapleRoyals file, it gives me this error: "Failed updating the game: Get https://cdn.royals.ms/info/mr read tcp (numbers) -> (other numbers) An existing connection was forcibly closed by the remote host"

    ...and when I try opening "MapleRoyals_Updated" file: Failed with Windows error: You are not running the launcher from the correct path"
     

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  16. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Based on the screenshot you have provided, something is blocking your auto-patching (connection to the website)

    It's likely either anti-virus's firewall, or router's firewall
     
  17. Oxm
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    Oxm Active Member

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    My issue was the same as this one.I ve tried all he solutions that i can do
     
  18. Ferrets
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    Ferrets Member

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    Hey Dave,

    Im running tests on my end. The base IP 185.125.230.117 is responding but your 443 port is closing off to me.

    Regards,
    Ferrets
     
  19. Megadeth
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    Megadeth Donator

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    How do I make adjustments to a router firewall? I always disable windows defender on my computer but it sometimes keeps re-enabling itself. I had allowed all MapleRoyals folders/clients/files and then eventually just disabled the program outright.
     
  20. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Will reply you at https://royals.ms/forum/threads/fai...er-from-the-correct-path.226183/#post-1378303
    Didn't realize you were at 2 different posts
     

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