Solved [Solution Given] UPDATED 88.2 Nothing Happen Once Launch the Client

Discussion in 'Closed' started by @BALENCIAGA, Dec 1, 2023.

  1. @BALENCIAGA
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    @BALENCIAGA Member

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    anyone have a same issue? and how do we fix that?
    i just updated the 88.2 version. and once launch the client. its nothing happen, no pop up and nothing.
     
  2. Geto
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    Geto Donator

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    Hey!
    Please do the followings:

    Step 1: delete every single MapleRoyals file you have on your computer.
    Step 2: Re-download the new setup from the website.
    Step 3: Exclude the new setup exe file from the windows firewall (you need to do that in the Virus & Protection area).
    Step 4: Make sure no anti-virus is active, then "Run as administrator" the setup exe.
    Step 5: Exclude both the whole folder of MapleRoyals AND the MapleRoyals.exe file shortcut (or if you went without a shortcut, just the .exe file that you double click to get into the game) from the Virus & Protection area.
    Step 6: Log in the game!

    If you HAVE to use an anti-virus and can't use only Windows Firewall - Please exclude both the setup, the folder, and .exe file from the anti-virus.

    Please try it and let me know if it works.
     
    Last edited: Dec 1, 2023
  3. tamweezy
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    tamweezy Well-Known Member

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    I have tried this and the client still does not open
     
  4. Matt
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    Matt Administrator

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    Can you give more info such as:
    What Operating System? Windows 7/10/11?
    What Operating System language?
    Provide a screenshot of your MapleRoyals folder if possible, showing file details like Last Modified Date.
    Do you use any antivirus software? And have you made an exception for MapleRoyals within Windows Defender?
     
  5. tamweezy
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    tamweezy Well-Known Member

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    Everything is working as normal now. Thanks Matt!
     
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Will be marking this thread as [Solved] as the OP mentioned it was resolved in the shoutbox
    upload_2023-12-1_12-45-44.png

    Note: slight delay of launching could be due to the game's auto-patching
     
    Last edited: Dec 1, 2023

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