You need to wait for the issue to self-resolve This happened to the Singtel users last night (lasted from 9 pm to 11 pm+ I think) https://royals.ms/forum/threads/unable-to-login-to-game.226300/
My mobile data is m1 and i tried using free vpn. It is still not working. After inserting pin. It will says unable to log in server.
Please note that most free VPNs won't work https://royals.ms/forum/threads/do-not-use-public-vpn-services-for-mapleroyals.73925/ About the connection issue, you may wish to contact M1 and provide them the IP address for further checks
Hi, sorry if I am hijacking thread, but I have the same issues as well. Using VPN does not work for me though, because my game crashes instantly after entering PIC. Is this because I am MAC banned or what's the problem I am having? (I am able to ping after using VPN).
Unfortunately, we can't fix this (beyond our control) It's best to contact M1 about this and urge them to fix it *you may use VPN to connect if you have 1
Hi sorry for asking again, I've contacted M1 and their tech support response is pretty abysmal, I doubt they'll get back to me on this issue for a few days or week at least. Meanwhile, may I know which VPN you may suggest can be used/have been proven successful with MapleRoyals? I only ask because I have tried premium Express and Surfshark but both seems to disconnect me with the same error I mentioned previously.
