Solved [Solution Given] Getting stuck at login page

Discussion in 'Closed' started by zynergy, Dec 9, 2023.

  1. zynergy
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    zynergy Well-Known Member

    I am able to run the client but I'm not able to get into the game after selecting my character.

    My client gets frozen for a couple seconds after clicking "select a character" before waiting for my character to get into the game.

    My game ran fine the day before the day before though.
     
  2. zynergy
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    zynergy Well-Known Member

    Just got this popped up after dcing

    upload_2023-12-9_8-38-12.png
     
  3. Dave Deviluke
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    Dave Deviluke Forum Moderator

  4. zynergy
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    zynergy Well-Known Member

    From Malaysia

    Ping results:

    C:\Users\User>ping royals.ms

    Pinging royals.ms [185.125.230.117] with 32 bytes of data:
    Reply from 185.125.230.117: bytes=32 time=213ms TTL=57
    Reply from 185.125.230.117: bytes=32 time=213ms TTL=57
    Reply from 185.125.230.117: bytes=32 time=215ms TTL=57
    Reply from 185.125.230.117: bytes=32 time=212ms TTL=57

    Ping statistics for 185.125.230.117:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 212ms, Maximum = 215ms, Average = 213ms
     
  5. Dave Deviluke
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    Dave Deviluke Forum Moderator

    Pinging the website isn't accurate as it's hosted on the web server, you would have to ping the game server (51.68.205.179)
     
  6. zynergy
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    zynergy Well-Known Member

    Oh right mb

    So here's it

    C:\Users\User>ping 51.68.205.179

    Pinging 51.68.205.179 with 32 bytes of data:
    Request timed out.
    Request timed out.
    Reply from 51.68.205.179: bytes=32 time=282ms TTL=54
    Reply from 51.68.205.179: bytes=32 time=288ms TTL=54

    Ping statistics for 51.68.205.179:
    Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 282ms, Maximum = 288ms, Average = 285ms
     
  7. Dave Deviluke
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    Dave Deviluke Forum Moderator

    Yea, 4 pings sent, but 2 went missing

    You can try play on another network instead (such as mobile data or VPN)
     
    zynergy likes this.
  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

  9. zynergy
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    zynergy Well-Known Member

    Alright, thanks!
    Yeah thanks I managed to login already :D
     

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