All Your Character Names: Artickmage.Willofhero.KingShimi.AnkaraMessi Last thing you did:upgraded the computer today ?. in the night i was playing Why do you think you got banned?:i dont know yet Ban message when attempting to log in: your account has been blocked for using illegal programs or violtaing the game policy.yo can log in after Dec/25/2023 What GM banned you (optional):
Hello, You were banned for your first offense of Scamming: Spoiler: MapleRoyals ToS Moderate Infractions: Scamming Punishment: 14-day ban. Scamming - The act of intentionally defrauding others during in-game transactions to gain any sort of advantage over other players.
me?? what scamming?. never scammed in my life.never even think about it !. can you tell me what you talk about ??
You participated in a Zakum run, and decided after Zakum was downed that you were going to buy the VIP Z-Helm service. However, you did not have enough mesos afterwards to pay everyone for the service. More than five days have passed since then, and you have not made any attempt to correct your oversight. You didn't talk with the person you couldn't pay and you didn't set up some sort of deal to work out your debt owed to them. Thus, you were banned for Scamming.
Hey, I'm having some issues explaining myself correctly, so I will present my story through this following reply (translated from Hebrew by the user Si1ENCE): I've wanted to buy the "Combo Attack" skillbook for my Hero. I found this party that wanted to help me. After. While, we finished the zakum run and one of them sent me a trade and told me that they don't have a buyer so I can take the helmets, and that's what I did. By the time we reached the free market, I realized I've been paying multiple trades of 13.5m each, at least 3 of them. I assumed they are charging me for the helmets so I just accepted that. I paid 13.5m each to 4 players, then realized I don't have enough left to pay for the last 2 players. One of them told me he will report me and then a player I know, KingVinic, told them that he will pay the remaining amount I had to pay. Afterwards, I realized I had some apples on me and I paid him as well. I asked them to wait a couple of minutes but they didn't want to, then he came and paid for me. I think the player BringToAlex was the one who reported me since she was really mad at me. There was a communication problem and I misunderstood the situation, I only came for the Skill book. I didn't even understand what they meant at first. Someone wrote to me in the trade "You can take it, we don't have a buyer". In the end, everything was paid, and I apologize if any misunderstanding happened, I didn't mean to cause this, and everything was paid as they requested.
Hi ArtickMastick, Thank you for the detailed explanation from your point of view. It was indeed informative, and made us realize we made a mistake. The fact that your friend paid for you when you did not have enough to pay for yourself at the time of this Zakum run was not known to us when we issued the ban. This has been checked and confirmed by us. We apologize for the misunderstanding and the ban. It has been removed and you should be able to connect again. We appreciate the opportunity to right this wrong on you. We are sorry for what happened. But that is why these ban appeals are here. None of us are perfect and mistakes happen. And us finding we banned a player by mistake through these ban appeals allows us to correct our mistakes and proves the ban appeal works. I hope this explanation and apology are satisfactory. Be good.
