Closed Self Ban Please

Discussion in 'Ban Appeal' started by SmliyFace, Mar 1, 2024.

  1. SmliyFace
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    SmliyFace Well-Known Member

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    0Sugar
    Apel
    TheMarker

    Hello, i need a ban for about a week please. Until the 07.03.2024 (free me on thursday)
    ~f11
    Thank you.
     
  2. Kenny
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    Kenny Donator

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    as you wish!
     
  3. SmliyFace
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    SmliyFace Well-Known Member

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    Thank you
     
  4. SmliyFace
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    SmliyFace Well-Known Member

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    Umm sir, its 8.3 and the ban still on ~f18
    Free me please~f11
     
  5. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  6. Stephen
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    Your self-ban is showing up as complete in our logs. You should be able to connect. Perhaps there was a couple of hours left on the ban when you tried to log in earlier.

    Let us know if you still can't log in.
     
  7. SmliyFace
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    SmliyFace Well-Known Member

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    Hello, yes, it is still says that the acc is deleted or blocked from connection

    Do i need to change my ip maybe?
     
  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    If your router issues a dynamic IP address, you may be issued a banned IP from time to time

    Please try changing your IP by restarting modem/router
    Example - https://www.lifewire.com/how-to-properly-restart-a-router-modem-2624570
     
  9. SmliyFace
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    SmliyFace Well-Known Member

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    Okay so I changed my wifi ip address, I've tried to use mobile hotspot with and without VPN and i also reinstalled the game and it still says:
    "This is an ID that has been deleted or blocked from connection"

    When i try to log into other accounts im getting dc'd as soon as i double click on the character in the login section.

    Thanks.
     
  10. Stephen
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    Stephen GM

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    Will send you a PM for your accounts. I don't see anything indicating why you can't connect in our logs, so I will have to investigate more thoroughly.
     
  11. Stephen
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    Stephen GM

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    Try connecting on your accounts now. Let me know if you still get the same messages when trying to log in.
     
  12. SmliyFace
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    SmliyFace Well-Known Member

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    Hey, yes.. still the same on two different networks:/
     
  13. Stephen
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    Stephen GM

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    I'm really sorry about this whole situation. Yours in an issue I have never encountered before, and I am struggling to make sense as to why you can't connect. From my end, there should be no reason why you can't connect.

    The only thing left to do would be to pass this over to the Admins for them to investigate. It will likely take some time before they can respond to you though. I'm sorry about that.
     
  14. SmliyFace
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    SmliyFace Well-Known Member

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    I see.. well yes please pass it on to the Admins, thank you
     
  15. SmliyFace
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    SmliyFace Well-Known Member

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    Update:
    Uninstalled the game, deleted all files, re-downloaded IMG, installed, and still the same message
    ~f4
     
  16. Kenny
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    Kenny Donator

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    it has something to do with our end. We will sort it out asap
     
  17. SmliyFace
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    SmliyFace Well-Known Member

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    Alright
     
  18. SmliyFace
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    SmliyFace Well-Known Member

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    I'll be glad if its possible to free me at the weekend
     
    Last edited: Mar 13, 2024
  19. SmliyFace
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    SmliyFace Well-Known Member

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  20. Kenny
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    Kenny Donator

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    I've poked our admins to prioritize your situation!
     

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