Closed Missing items

Discussion in 'Closed' started by TheLittleK, May 5, 2024.

  1. TheLittleK
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    TheLittleK Donator

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    IGN: MisakaM, MisakaMi, MisakaMiko, MyRailgun
    Problem: Missing item (9 INT 15 MATT maple shield)
    Details: happen around 05 May 2024 05:00 servertime
    I was drop trading INT gears before exchanging oribis ETC.

    I have looted all gears on the ground (not a single one disappeared), but I found one maple shield (9 INT/ 15 MATT) is missing.
    I saw one person passing by, but I looted all the items before he climbed up.
    Is it possible to verify where is the shield has gone?
    In case if it's looted by that person, is it possible to recover the loss?
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Unfortunately, we are unable to provide refund for items that are lost due to drop-trading

    We would strongly recommend trading the items normally between characters
     
  3. TheLittleK
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    TheLittleK Donator

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    Thanks for your reply Dave. I understand your refund policy.

    Can you help me check if the player I mentioned has looted the item?
    In that case I can at least negotiate with him.
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Sorry, we are unable to disclose such info
     

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