Solved [Solution Given] cant log into game

hello guys,
in the recent days, I have a frustrating problem.
when I'm doing the following things:
1. insert PIC code when logging.
2. changing channel.

or I get dced and it shows the account is connected for a few seconds, or the client crashes.
after trying a lot I can log in but then I'm pretty stuck in the same channel because 85% of the time I change the channel I get dc.
sometimes when I'm starting the client I get an error of "TLS handshake".

i tried all the "Technical Checklist", and nothing solve this.

can someone help me with this issue?
I didn't get any answer in discord or searching the web.

thanks a lot

 

how to do ping test?

 

ok i get a replay from the server, what that means?
in the last two weeks and the games run very well, I don't know why it started recently.

 

I'm not getting this error all the time, sometimes after I get the "TLS handshake", error I just try to run the client again and it works (maximum 3 tries).
the most common issue that repeats is the logging issue and changing channels.

 

I have run the ping test and changed the channels together.
I got dc on the client and nothing on cmd.

 

something around 4-5 days ago.
There is a good chance that there was a power outage that day