1. 

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   Clairisa Donator

   I have been gone for quite some time and have redownloaded the newest version of the game, but every time i select a character to login with, my game crashes. I am at a loss for what I can do atm.

    

   Clairisa, Aug 11, 2024

   #1
2. 

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   Dave Deviluke Forum Moderator

   Are you using a VPN?

    

   Dave Deviluke, Aug 12, 2024

   #2
3. 

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   Clairisa Donator

   I am actually yes. I had a feeling that would be the problem. DO I simply turn it off?

    

   Clairisa, Aug 12, 2024

   #3
4. 

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   Dave Deviluke Forum Moderator

   You would have to uninstall Nord VPN, it has a fake MAC address
   
   If you do not wish to uninstall it, you have to contact Nord for steps on how to disable the fake MAC address

    

   Dave Deviluke, Aug 12, 2024

   #4
5. 

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   Clairisa Donator

   Ah that explains it. Thank you.

    

   Clairisa, Aug 12, 2024

   #5

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