Solved [Solution Given] "Failed updating the game" ever since the "fix" on 26 August 2024

Discussion in 'Closed' started by Green Mind, Aug 27, 2024.

  1. Green Mind
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    Green Mind Donator

    I understand there was some sort of maintenance done at around 4pm servertime on 26 August 2024 (this is around 12am my time). Ever since then, I have been unable to open any clients on my usual laptop that I use for MapleRoyals. I have been not been able to open clients on this laptop for a total of 16 hours now (was at work in between).

    [​IMG]

    What I have tried that has failed:
    1. Spamming opening the game
    2. Using USB tethering to use another ISP and mobile data
    3. Restarting
    4. Redownloading MapleRoyals
    5. Command prompt: ipconfig /flushdns
    6. Disabling Windows Defender

    What did work was borrowing someone else's computer and downloading MapleRoyals there. So it seems the problem is computer-specific. At least I saved my FM spot.

    Any suggestions to lift this unwarranted curse on my MapleRoyals laptop of choice would be appreciated! >:(
     
    Quach, Kloss and andywtf like this.
  2. tittyboyy
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    tittyboyy Well-Known Member

    I receive the same error, although using a mobile hotspot does work. My wifi ISP and phone provider are different companies..
     
  3. andywtf
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    andywtf Well-Known Member

    I'm having the same issue
     
  4. andywtf
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    andywtf Well-Known Member

    I found the solution. I believe your machine is pointing to the wrong CDN or IP for MapleRoyals, you'll need to update or remove the entry in your hosts file.

    On Windows:
    1. Open Notepad as Administrator:
      • Search for Notepad, right-click, and select Run as administrator.
    2. Edit the Hosts File:

      • Go to C:\Windows\System32\drivers\etc\, open the hosts file, and either correct or remove the MapleRoyals entry.
    3. Should be fixed
     
  5. andywtf
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    andywtf Well-Known Member

    Green Mind likes this.
  6. Green Mind
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    Green Mind Donator

    Andy best guild master! This worked. I don't even remember adding that line to hosts.

    Note that if the hosts file doesn't appear in the folder at first, "All Files" needs to be selected instead of "Text Documents".
     
  7. Dave Deviluke
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    Dave Deviluke Forum Moderator

  8. dannyboi2343
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    dannyboi2343 Well-Known Member

    im having same issue. never had issues redownloading for updates in the past :'(
     
  9. dannyboi2343
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    dannyboi2343 Well-Known Member

    deleting the mapleroyals entry worked for me thanks!
     
    lxlx likes this.
  10. IcedOut
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    IcedOut Member

    Im trying this fix and when I open C:\Windows\System32\drivers\etc\ on notepad i dont see anything about MapleRoyals at all.

    EDIT: Ive also uninstalled and reinstalled a WZ and IMG version of the download.
     
    Last edited: Aug 28, 2024
  11. lxlx
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    lxlx Donator

    This worked for me too. Thanks ~f14
     
    dannyboi2343 likes this.
  12. Dave Deviluke
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    Dave Deviluke Forum Moderator

  13. HebyMum
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    HebyMum Member

    resolved.
     
  14. Daryl Wong
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    Daryl Wong Well-Known Member

  15. Dave Deviluke
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    Dave Deviluke Forum Moderator

    @Daryl Wong
     
  16. Daryl Wong
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    Daryl Wong Well-Known Member

    Hmm doesnt seem to be fixed. Perhaps maybe is because Im from Singapore using Singtel? Is there a fix for that yet?
     
  17. Dave Deviluke
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    Dave Deviluke Forum Moderator

    You would have to contact Singtel, that's a separate issue

    Are you sure you are facing the exact same error as per this thread?
    (please refrain from mixing up the error messages)
     
  18. Daryl Wong
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    Daryl Wong Well-Known Member

    yup. Same message
     
  19. Dave Deviluke
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    Dave Deviluke Forum Moderator

  20. Daryl Wong
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    Daryl Wong Well-Known Member

    As requested
     

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